Summary
Overview
Work History
Education
Skills
Timeline

Cláudio Machemba

Pemba,Cabo Delgado

Summary

Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in vendas. Motivated to learn, grow and excel in [Industry]. Experienced vendas with over 4 years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Representate dos Correios with over 2 years of successful experience in vendas and envio e recepcao. Recognized consistently for performance excellence and contributions to success in ECS. Strengths in atendimento and envio backed by training in Contabilidade.

Overview

4
4
Languages
14
14
years of post-secondary education
5
5
years of professional experience

Work History

Representante De Cabo Delgado

Expresso Carga e Serviços, Lda
Pemba, Cabo Delgado
12.2018 - Current
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Developed team communications and information for meetings.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Received and processed stock into inventory management system.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Led [type] team in delivery of [type] project, resulting in [result].
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Carried out day-day-day duties accurately and efficiently.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Saved $[amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Developed and maintained courteous and effective working relationships.

Sales Support Coordinator Cabo Delgado (Contabilis

Vodacom-MZ
Pemba, Cabo Delgado
04.2017 - 04.2018
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Led [type] team in delivery of [type] project, resulting in [result].
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Worked with [type] customers to understand needs and provide excellent service.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Improved [type] through consistent hard work and dedication to [project or department or task or customer].

Técnico De Vendas

TVCABO
Pemba, Cabo Delgado
05.2015 - 02.2017
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Delivered [product or service] to customer locations within specific timeframes.
  • Saved $[amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Developed team communications and information for meetings.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Led [type] team in delivery of [type] project, resulting in [result].
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Completed [task] to ensure compliance with relevant [type] regulations.

Education

Ensino Primário -

Escola Primaria Completa Unidade, Pemba
02.2006 - 11.2007

Ensino Básico -

Escola Industrial E Comercial De Pemba, Pemba
02.2008 - 11.2011

High School Diploma -

Escola Secundaria De Pemba, Pemba
02.2012 - 11.2013

High School Diploma -

Instituto Industrial E Comercial De Pemba, Pemba
02.2012 - 11.2015

Licenciatura Em Economia E Gestão - Economia E Gestão

Universidade Católica De Moçambique, Pemba
03.2018 - Current

Skills

Alto sentido de responsabilidade

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Timeline

Representante De Cabo Delgado - Expresso Carga e Serviços, Lda
12.2018 - Current
Universidade Católica De Moçambique - Licenciatura Em Economia E Gestão, Economia E Gestão
03.2018 - Current
Sales Support Coordinator Cabo Delgado (Contabilis - Vodacom-MZ
04.2017 - 04.2018
Técnico De Vendas - TVCABO
05.2015 - 02.2017
Escola Secundaria De Pemba - High School Diploma,
02.2012 - 11.2013
Instituto Industrial E Comercial De Pemba - High School Diploma,
02.2012 - 11.2015
Escola Industrial E Comercial De Pemba - Ensino Básico,
02.2008 - 11.2011
Escola Primaria Completa Unidade - Ensino Primário,
02.2006 - 11.2007

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Cláudio Machemba