Cláudio Machemba
Pemba,Cabo Delgado
Summary
Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in vendas. Motivated to learn, grow and excel in [Industry]. Experienced vendas with over 4 years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Representate dos Correios with over 2 years of successful experience in vendas and envio e recepcao. Recognized consistently for performance excellence and contributions to success in ECS. Strengths in atendimento and envio backed by training in Contabilidade.
Overview
4
4
Languages
14
14
years of post-secondary education
5
5
years of professional experience
Work History
Representante De Cabo Delgado
Expresso Carga e Serviços, Lda
Pemba, Cabo Delgado
12.2018 - Current
- Maintained excellent attendance record, consistently arriving to work on time.
- Exceeded goals through effective task prioritization and great work ethic.
- Developed team communications and information for meetings.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Maintained energy and enthusiasm in fast-paced environment.
- Received and processed stock into inventory management system.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked flexible hours; night, weekend, and holiday shifts.
- Led [type] team in delivery of [type] project, resulting in [result].
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Carried out day-day-day duties accurately and efficiently.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used Microsoft Word and other software tools to create documents and other communications.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Monitored all company inventory to ensure stock levels and databases were updated.
- Saved $[amount] by implementing cost-saving initiatives that addressed long-standing problems.
- Developed and maintained courteous and effective working relationships.
Sales Support Coordinator Cabo Delgado (Contabilis
Vodacom-MZ
Pemba, Cabo Delgado
04.2017 - 04.2018
- Monitored all company inventory to ensure stock levels and databases were updated.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Led [type] team in delivery of [type] project, resulting in [result].
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Led projects and analyzed data to identify opportunities for improvement.
- Worked with [type] customers to understand needs and provide excellent service.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Improved [type] through consistent hard work and dedication to [project or department or task or customer].
Técnico De Vendas
TVCABO
Pemba, Cabo Delgado
05.2015 - 02.2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Delivered [product or service] to customer locations within specific timeframes.
- Saved $[amount] by implementing cost-saving initiatives that addressed long-standing problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed team communications and information for meetings.
- Used Microsoft Word and other software tools to create documents and other communications.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Led [type] team in delivery of [type] project, resulting in [result].
- Worked flexible hours; night, weekend, and holiday shifts.
- Completed minor preventative maintenance and mechanical repairs on equipment.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Completed [task] to ensure compliance with relevant [type] regulations.
Education
Ensino Primário -
02.2006 - 11.2007
Ensino Básico -
02.2008 - 11.2011
High School Diploma -
02.2012 - 11.2013
High School Diploma -
02.2012 - 11.2015
Licenciatura Em Economia E Gestão - Economia E Gestão
03.2018 - Current
Skills
Alto sentido de responsabilidade
Collaborative Leadership
Case Report Development
Front desk management
Infrastructure designing
Leadership communications
Order assembly
[Software] aptitude
Protocol understanding
Timeline
Representante De Cabo Delgado - Expresso Carga e Serviços, Lda
12.2018 - Current
Universidade Católica De Moçambique - Licenciatura Em Economia E Gestão, Economia E Gestão
03.2018 - Current
Sales Support Coordinator Cabo Delgado (Contabilis - Vodacom-MZ
04.2017 - 04.2018
Técnico De Vendas - TVCABO
05.2015 - 02.2017
Escola Secundaria De Pemba - High School Diploma,
02.2012 - 11.2013
Instituto Industrial E Comercial De Pemba - High School Diploma,
02.2012 - 11.2015
Escola Industrial E Comercial De Pemba - Ensino Básico,
02.2008 - 11.2011
Escola Primaria Completa Unidade - Ensino Primário,
02.2006 - 11.2007