Summary
Overview
Work History
Education
Skills
References
Languages
Affiliations
Languages
References
Timeline
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Shanil Ismail Tariq Jussab

Maputo,MPM

Summary

Shanil is a dynamic professional with expertise as an automotive workshop manager, combining technical acumen and leadership to oversee efficient workshop operations. He is also a skilled software engineer with a background in bar and restaurant management. He brings exceptional organizational, multitasking and customer service skills, thriving in fast-paced environments while delivering outstanding results.

Overview

9
9
years of professional experience

Work History

IT Intern

Medlife
Blantyre, Malawi
09.2024 - 11.2024

At this health insurance company, supported the IT department in maintaining and improving technology systems. Was responsible for assisting with software updates, troubleshooting technical issues, maintaining user accounts and ensuring data security and system efficiency. Was also involved in helping with system integrations, conducting research and providing technical support to staff. Acquired strong analytical, problem-solving and communication skills during this position.

Bar and Restaurant Manager

TJ's Bar & Restaurant
Blantyre, Malawi
12.2023 - 09.2024

Automotive Workshop Manager

Fadam's Panel Shop
Blantyre, Malawi
05.2021 - 12.2023

Oversaw the operations of an automotive panel repair workshop, ensuring high-quality vehicle repairs, and efficient workflow. Was responsible for managing staff, coordinating repair schedules, maintaining equipment, ensuring compliance with safety and quality standards, and liaising with customers and insurance companies. Acquired strong leadership, technical expertise, and organizational skills to ensure customer satisfaction and business success.

Bar and Restaurant Manager

TJ's Bar & Restaurant
Blantyre, Malawi
09.2015 - 08.2017

Oversaw daily operations of a bar and restaurant, managing staff, inventory and customer service to ensure a smooth and profitable business. Was responsible for scheduling, maintaining stock levels, ensuring compliance with health and safety regulations and creating a welcoming atmosphere for patrons. Acquired strong leadership, organizational and communication skills during this role.

Education

Diploma - Software Engineering

Asia Pacific University
Kuala Lumpur, Malaysia
09.2019

High School Diploma -

St Patrick's International Academy
Blantyre, Malawi
06.2014

Skills

  • Leadership and team management
  • Customer Service
  • Inventory management
  • Financial management
  • Organization
  • Communication
  • Problem solving
  • Knowledge of beverages
  • Health and safety compliance
  • Event coordination
  • Marketing and promotions
  • Technical knowledge
  • Quality control
  • Budget management
  • Negotiation
  • Attention to detail
  • Time management
  • Conflict resolution
  • Software development
  • Database management
  • Cybersecurity
  • Network management
  • Company Name

References

  • Owner, TJ's Bar & Restaurant, +265888951207
  • Owner, Fadam's Panel Shop, +265885978538

Languages

  • English
  • Chichewa
  • Portuguese

Affiliations

  • Playing Soccer
  • Socializing
  • Travelling
  • Listening to music

Languages

English
First Language
Portuguese
Beginner
A1
Chichewa
Advanced (C1)
C1

References

References available upon request.

Timeline

IT Intern

Medlife
09.2024 - 11.2024

Bar and Restaurant Manager

TJ's Bar & Restaurant
12.2023 - 09.2024

Automotive Workshop Manager

Fadam's Panel Shop
05.2021 - 12.2023

Bar and Restaurant Manager

TJ's Bar & Restaurant
09.2015 - 08.2017

Diploma - Software Engineering

Asia Pacific University

High School Diploma -

St Patrick's International Academy
Shanil Ismail Tariq Jussab