Shailesh Hasmukhlal Mandalia
SALES MANAGER, MARKETING MANAGER, WAREHOUSE MANAGER AND PRODUCTION MANAGER
Maputo,MPM
Summary
Dynamic Production Manager with a proven track record at ESPIGA DE OURO, excelling in operations management and team development. Enhanced productivity by identifying bottlenecks and implementing effective solutions, driving continuous improvement initiatives. Skilled in quality control and adept at fostering strong team collaboration to achieve ambitious goals.
Developed strong leadership and process optimization skills in fast-paced manufacturing setting, leading cross-functional teams to achieve production goals. Skilled in resource management and workflow enhancement, focusing on continuous improvement and operational efficiency. Seeking to transition into new field where these transferrable skills can drive impactful results.
Experienced with production planning, quality control, and resource management. Utilizes strategic approaches to streamline operations and boost productivity. Track record of implementing process improvements and fostering cohesive team environments.
Overview
32
32
years of professional experience
24
24
years of post-secondary education
6
6
Languages
Work History
Production Manager
ESPIGA DE OURO
Maputo, Cidade de Maputo
09.2019 - 09.2021
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Estimated labor requirements to support anticipated workload.
- Managed approximately 30 incoming calls, emails and messages per day from customers.
Marketing and Sales Manager
ADC, SA
Maputo, Cidade de Maputo
01.2016 - 08.2019
- Increased brand visibility by implementing strategic marketing campaigns and sales initiatives.
- Managed a high-performing marketing team to execute successful product launches and promotional events.
- Created comprehensive sales training programs, empowering team members to excel in their roles and contribute to company growth.
- Revamped social media strategy with engaging content that led to an increase in new customers and overall brand awareness.
- Improved customer retention rates, fostering strong relationships through personalized interactions.
- Optimized sales processes with streamlined customer relationship management strategies.
- Analyzed sales and marketing data for improved strategies.
- Built relationships with customers and community to establish long-term business growth.
CEO
MIT Commercial LDA
Maputo, Cidade de Maputo
02.2002 - 12.2016
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Drove profitability with thorough financial analysis and strategic decisionmaking.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Optimized supply chain operations for reduced costs and increased efficiency.
Sales Manager
Ayul Trading
Maputo, Cidade de Maputo
01.1999 - 01.2002
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
General Manager
Contrac Textil
Maputo, Cidade de Maputo
01.1996 - 01.1999
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and implemented strategies to increase sales and profitability.
Director of Sales
Dubai Shopping Center
Tanzania, Dar-e-Salam
01.1990 - 01.1996
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed team of sales representatives, providing guidance, coaching and support.
- Spearheaded the adoption of cutting-edge sales tools and technologies designed to enhance team productivity and streamline workflow processes.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
Education
No Degree - High School Administration
Government High Secondary School
Diu 04.2001 - Current
Skills
Production planning
Capacity planning
Material planning
Maintenance planning
Materials management
Staff scheduling
Operations management
Quality inspection
Quality control
Project management
Team development
Production planning
Accomplishments
- Supervised team of 30-40 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Trained and supervised 20-30 production staff over 8 Hours time period.
Timeline
Production Manager
ESPIGA DE OURO
09.2019 - 09.2021
Marketing and Sales Manager
ADC, SA
01.2016 - 08.2019
CEO
MIT Commercial LDA
02.2002 - 12.2016
No Degree - High School Administration
Government High Secondary School
04.2001 - Current
Sales Manager
Ayul Trading
01.1999 - 01.2002
General Manager
Contrac Textil
01.1996 - 01.1999
Director of Sales
Dubai Shopping Center
01.1990 - 01.1996
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