Am an adaptable, conscientious and self-motivated individual. My key strengths include staying focused on achieving required results even under challenging conditions. Additionally, I am very comfortable working in a team and am always willing to learn new skills, to follow instructions and to achieve the desired outcomes with little regard to personal recognition or reward.
Overview
6
6
years of professional experience
Work History
Optical Assistant
Specsavers Opticians
01.2024 - Current
Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
Enhanced customer satisfaction by providing personalized frame and lens recommendations based on individual needs.
Streamlined patient scheduling with efficient appointment management, resulting in improved patient flow.
Assisted in increasing sales revenue through exceptional product knowledge and upselling techniques.
PR Account Manager
Afri-Arts Management & Publicity
10.2022 - 05.2023
Managed client portfolio and promoted them to their target audience.
Helped clients grow their brands through a range of PR tools such as news items, press releases, brand placement and social media activity.
Successfully planned and executed the following event;
ED-UNZA presidential charity event (2022)
John Maxwell Live 2 Lead conference (2022)
Gonarezhou: The movie premiere in Johannesburg, South Africa in partnership with Simphiwe Majola with the efforts to bring international awareness of the movie (2023)
Research Lab Assistant
Infectious Diseases Research Laboratory
11.2019 - 08.2020
Followed the standard procedure of specimen reception, processing, testing and storage as per study standard operations procedure (S.O.P.)
Appreciated the use of specialized equipment; Roche Cobas C111 chemistry analyzer, rapid tests for different specimen types to test for HIV, Tuberculosis, Hepatitis A-C, Malaria and HSV, CyFlow® Counter to test for CD4 and CD4% count, Roche COBAS® AmpliPrep/COBAS® TaqMan® 48 to evaluate HIV viral load in patient specimen.
Learned how to prepare for a new clinical trial; get approval, development of study S.O.P.
Administrative tasks such as stock take, keeping the database up-to-date, data entry of results, and report writing.
Research Assistant (Volunteer)
Biochemistry Dept, UZ
02.2018 - 08.2019
Volunteered in a project; Schistosomiasis and its current burden in rural populations in Zimbabwe.
Performed manual DNA extraction, run molecular diagnostics by Real Time-PCR and gel electrophoresis on high volumes of samples.
Utilized statistical software (SPSS) for data analysis, generating accurate insights into complex datasets.
Optimized experimental procedures through rigorous testing and troubleshooting efforts, reducing errors in result interpretation.