Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
Generic
Richard Evans Ricardo Vilanculo

Richard Evans Ricardo Vilanculo

Network and Systems Administrator
Morrumbene,Inhambane

Summary

I'm an Informatics and Technology Engineer with a particular interest in user experience, web technologies and computer networking. I'm a fluent speaker in Portuguese and English. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

I'm organized and efficient professional, accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

Overview

2
2
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Coordinator of the Support and Technological Innovation Office

United Methodist University of Mozambique UMUM
08.2023 - Current
  • Plan maintenance of institution's technological environment (to ensure excellent operation of network infrastructure)
  • Provide technical assistance and audiovisual coverage of internal events.
  • Improve office operations by automating client correspondence, record tracking and data communications.
  • Manage supervisor itinerary and appointments and streamlined scheduling procedures.
  • Provide backup to front desk to step in to assist with various tasks.
  • Participate in workshops and in-service meetings to enhance personal growth and professional development.

Support Technician and Administrator of the Scientific Journal Platform (RCUMUM)

United Methodist University of Mozambique UMUM
08.2022 - Current
  • Provided technical assistance to users of platform, helping them to start sessions and to use platform environment correctly.
  • Carried out updates and configurations of PKP platform for institution's internal use.
  • Trained users on how to operate components and systems
  • Updated documentation and produced reports
  • Troubleshot and diagnosed problems to accurately resolve wide range of technical issues
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
  • Monitored systems in operation and quickly troubleshot errors
  • Explained technical information in clear terms to promote better understanding for non-technical users

Teaching Assistant

United Methodist University of Mozambique - UMUM
02.2023 - 11.2023
  • Created lesson plans and taught weekly discussion sections
  • Facilitated weekly office to discuss course material with students.

Electronic Industry Technician - Trainee

Beira Grain Terminal, S.A
06.2019 - 10.2019
  • Performed preventive and corrective maintenance on electronic circuits (sensors, actuators, controllers).
  • Observed equipment operation to diagnose and troubleshoot reported issues
  • Applied critical thinking and research to address complex issues
  • Performed troubleshooting and diagnosis on malfunctioning equipment
  • Addressed routine equipment maintenance according to established schedule
  • Inspected equipment to identify areas of wear or causes of malfunctions

Education

Master's degree in Informatics Engineering and Web Technology - Informatics

Universidade Aberta - UaB
Portugal
10.2023 - Current

Licentiate degree in Computer Engineering and Technologies -

United Methodist University of Mozambique UMUM
Cambine, Morrumbene
02.2020 - 04.2023

Medium level in Industrial Electronics - Industrial Electronics

Industrial And Commercial Institute of Beira IICB
Beira, Sofala
02.2016 - 11.2019

Skills

    Network and Systems Administration

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Volunteer Experience

  • Co-Organiser of IndabaX Mozambique Workshop, 05/2022, 05/2023, Responsible for organising and publicising the IndabaX event (Deep Learning and Artificial Intelligence).
  • President of Students' Association of the United Methodist University of Mozambique - UMUM, 11/2021, 08/2023, Planned and executed numerous social events in-person. Led a total of 397 students, running meetings and representing the association at various national meetings related to student life.
  • Peer Educator at PSI Mozambique, 06/2016, 11/2018, Counselling adolescents on sexual and reproductive health. Participated in training courses on sexuality and youth counselling.
  • Social Activist at Geração Biz, 05/2014, 10/2014, Took part in hygiene and environmental protection campaigns.

Timeline

Master's degree in Informatics Engineering and Web Technology - Informatics

Universidade Aberta - UaB
10.2023 - Current

Coordinator of the Support and Technological Innovation Office

United Methodist University of Mozambique UMUM
08.2023 - Current

Teaching Assistant

United Methodist University of Mozambique - UMUM
02.2023 - 11.2023

Support Technician and Administrator of the Scientific Journal Platform (RCUMUM)

United Methodist University of Mozambique UMUM
08.2022 - Current

Licentiate degree in Computer Engineering and Technologies -

United Methodist University of Mozambique UMUM
02.2020 - 04.2023

Electronic Industry Technician - Trainee

Beira Grain Terminal, S.A
06.2019 - 10.2019

Medium level in Industrial Electronics - Industrial Electronics

Industrial And Commercial Institute of Beira IICB
02.2016 - 11.2019
Richard Evans Ricardo VilanculoNetwork and Systems Administrator