Summary
Overview
Work History
Education
Skills
Websites
Training
Timeline
ResearchAssistant
Roque Covane

Roque Covane

Community Relations and Grievance Mechanism Expert
Maputo,MPM

Summary

With over 9 years of experience, is a passionate community engagement and grievance management professional. The expertise lies in building trust, fostering open communication, and resolving conflicts in complex development projects. Excels at designing and managing effective grievance mechanisms, leading community relations teams, and facilitating constructive dialogue. The dedication goes beyond formal procedures. Actively engage with communities through various channels, fostering trust and open communication. This allows for early identification and resolution of potential conflicts. Additionally, leverages data from grievance mechanisms to identify trends, understand root causes, and proactively address potential issues. This data-driven approach enables to make informed decisions and contributes significantly to sustainable development efforts.

Overview

10
10
years of professional experience
2
2
year of post-secondary education
2
2
Languages

Work History

COMMUNITY GRIEVANCE MECHANISM, ABOVE GROUND RISK & STAKEHOLDER ENGAGEMENT REPORTING LEAD

GLOBAL EDGE FOR TOTALENERGIES
Palma District, Cabo Delgado Pvince
06.2023 - 02.2024
  • Lead implementation of Community Grievance Mechanism
  • Provides local and direct means through which affected parties (individuals, households, groups, or communities) can raise complaints related to Project activity
  • Ensure continuous multi-functional assessment of evolving socio-economic-political risk
  • Address potential identified risk and more generally in promoting project-enabling environment
  • Lead and mentor stakeholder engagement team in implementation of Stakeholder Engagement Plan and Community Grievance Mechanism
  • Participated on first major revision of Community Grievance Mechanism procedure to be adequate to current Project needs and social environment changes within Project Area of Operations
  • Monitor and communicate trends to management for data-based decision making
  • Communicate high-impact grievances to management to anticipate potential adverse risks to Project operations
  • Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
  • Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.

GRIEVANCE MONITORING AND REPORTING COORDINATOR

GLOGAL EDGE FOR TOTALENERGIES
10.2019 - 05.2023
  • Lead implementation of the Community Grievance Mechanism
  • Provided a local and direct means through which affected parties (individuals, households, groups, or communities) can raise complaints related to Project activity
  • Lead and mentor stakeholder engagement team in the implementation of the Stakeholder Engagement Plan and Community Grievance Mechanism
  • Monitor and communicate trends to management for data-based decision making
  • Communicate high-impact grievances to management to anticipate potential adverse risks to the Project operations.
  • Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
  • Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.

GRIEVANCE MONITORING AND REPORTING COORDINATOR

CONTACT FOR ANADARKO PETROLEUM CORPORATION
10.2018 - 09.2019
  • Lead implementation of Community Grievance Mechanism
  • Provides local and direct means through which affected parties (individuals, households, groups, or communities) can raise complaints related to Project activity
  • Lead and mentor stakeholder engagement team in implementing of Stakeholder Engagement Plan and Community Grievance Mechanism
  • Monitor and communicate trends to management for data-based decision making
  • Communicate high-impact grievances to management to anticipate potential adverse risks to Project operations.
  • Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
  • Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.

TECHNICAL PROJECT ASSISTANT

IMPACTO, LDA.
10.2015 - 09.2018
  • Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
  • Demonstrated adaptability by quickly mastering new software applications as needed for various projects.
  • Designed and implemented CAPI (Computer-Assisted Personal Interviews) system for data collection, increasing data efficiency by 30% and reducing data entry errors by 90%.
  • Assisted socioeconomic specialists in diversified socioeconomic baseline studies and drafting resettlement action plans.
  • Designed questionnaires and databases for socioeconomic studies and resettlement plans and led field surveying teams for data collection.
  • Participated in evaluation of Sasol social investment initiatives and World Vision sanitation program, where data-backed information was fundamental for communicating results.
  • Engaged with stakeholders at various levels, including local government officials, and conducted interviews with key stakeholders and led focus group discussions.

STATISTICAL ANALYST AND SUPERVISOR ASSISTANCE

IMPACTO, LDA.
02.2014 - 09.2015
  • Supervised survey team for Mozambique LNG Project socioeconomic baseline studies and community assets survey
  • Responsible for training of surveyors on data collection, including use of Garmin and Yuma GPS devices
  • Responsible for data quality assurance and quality control
  • Responsible for overall team management, including simulating and implementing teams' roster.

Education

No Degree - Statistics

Universidade Eduardo Mondlane
Maputo, Mozambique
04.2001 -

HIGH SCHOOL - undefined

Laulane Secondary School
Maputo, Mozambique
01.2007 - 04.2008

Skills

MS Office Suit (Word, Excel, Power Point)

Teamwork and Collaboration

Reliability

Power BI

QGIS

Report Generation

Fast Learner

Relationship Building

Stakeholder Management

Outreach management

Community Relationship Building

Problem-Solving

Training

  • JUN 2023, TRAINING IN BUSINESS AND HUMAN RIGHTS: HOW COMPANIES CAN OPERATIONALIZE THE GUIDING PRINCIPLES OF THE UNITED NATIONS, UN Global Compact Academy, https://unglobalcompact.org/academy
  • NOV 2022, TRAINING IN GRIEVANCE MECHANISMS, Social Practice Forum, https://socialpracticeforum.org/
  • MAR 2022, CERTIFICATION: EF SET ENGLISH CERTIFICATE 71/100 (C2 PROFICIENT), EF Standard English Test (EF SET), https://www.efset.org/
  • MAY 2021, DATA FLUENCY: EXPLORING AND DESCRIBING DATA, LinkedIn, LinkedIn.com

Timeline

COMMUNITY GRIEVANCE MECHANISM, ABOVE GROUND RISK & STAKEHOLDER ENGAGEMENT REPORTING LEAD

GLOBAL EDGE FOR TOTALENERGIES
06.2023 - 02.2024

GRIEVANCE MONITORING AND REPORTING COORDINATOR

GLOGAL EDGE FOR TOTALENERGIES
10.2019 - 05.2023

GRIEVANCE MONITORING AND REPORTING COORDINATOR

CONTACT FOR ANADARKO PETROLEUM CORPORATION
10.2018 - 09.2019

TECHNICAL PROJECT ASSISTANT

IMPACTO, LDA.
10.2015 - 09.2018

STATISTICAL ANALYST AND SUPERVISOR ASSISTANCE

IMPACTO, LDA.
02.2014 - 09.2015

HIGH SCHOOL - undefined

Laulane Secondary School
01.2007 - 04.2008

No Degree - Statistics

Universidade Eduardo Mondlane
04.2001 -
Roque CovaneCommunity Relations and Grievance Mechanism Expert