Rafael Artur Rafael
HR & Legal Department Manager
Nampula
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across company environments.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
HR & Legal Department Coordinator
Jacaranda Group
Nampula, Nampula
01.2019 - Current
- Employee-feedback collection and analysis
- Tasked with raising employee engagement for new business-wide
- Scrum initiative
- Through better managerial coaching, achieved 100% employee participation
- Trained 7 managers in best practices for effective management, including leading by example, strategic planning, and communication
- Presided over 28% morale boost
- Worked to improve morale through increasing employee input in managerial decision-making process
- Advise and assist Human Resources in implementation of Labor
- Law and Financial Department in application of tax legislation
- Advised and gave opinion to Management on all legal issues
- Prepared legal documents, Lease agreements, MOUs, Sale agreements and any legal documentation necessary for business requirements
- Solved labor law matters and represented company when required
- Coordinated and monitored administrative functions to make sure completion of work accurately and within established periods
- ADD & Jacaranda Group, Nampula & Cabo Delgado
- Managed interview scheduling for in-house recruiting team: confirmed availability of interviewers and interviewees, set up meetings, secured meeting spaces
- Performed reference checks for candidates during final interview stage
- Created, posted, and removed job ads in timely manner on both external and internal job board sites as needed
- Maintained comprehensive and accurate reports on various activities such as employee training and career progression
- Scheduled meetings, maintained employee files, managed and updated
- HR documents and planned events
- Solved business challenges by participating in HR projects and cross- functional team initiatives
- Collaborated with staffing function to source resumes and schedule interviews as requested
- Maintained secure and accurate records of staff-related data such as payroll, turnover rates, and leaves in database to ensure all employment requirements were met
- Supported recruitment process via sourcing candidates, running reference checks, issuing employment contracts
- Represent company in courts and all other government departments
- Provided advice and professional support to Head of Legal services as required
- Collaborated with other members on particular projects such as fundraising, policies and procedures
- Assisted business in adherence with all various legal requirements
- Provided advice on minimal liability and legal exposure for business
- Took crucial actions regarding legal matters and controversial issues
- Fostered positive work environment through comprehensive employee relations program.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Structured compensation and benefits according to market conditions and budget demands.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Fostered positive work environment through comprehensive employee relations program
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance
- Structured compensation and benefits according to market conditions and budget demands
- Devised hiring and recruitment policies for 8-employee company
HR & Legal Advisor Provincial Delegate
Gilberto Correia Advogados & Consultores, LDA
Nampula & Cabo Delgado, Nampula
08.2011 - 12.2018
- Effectively liaised between senior management and employees to maintain and improve company-employee relations
- Researched, recruited, staffed, onboarded, and trained new company hires according to needs of department managers and company budget
- Ensured compliance of company directives, regulatory concerns, and health and safety protocols
- Administered payroll, company benefits packages, corporate events, and team building meetings and outings
- Improved managerial performance 23% through benchmarking and
- Fostered positive work environment through comprehensive employee relations program.
- Structured compensation and benefits according to market conditions and budget demands.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
HR Assistant
Gentle Dental Family Clinic
Beira, Sofala
08.2011 - 01.2014
- Maintained employee data and kept updated accounts of all employment records
- Assisted in recruiting and training of new employees for marketing and IT teams
- Administered payroll information, compensation materials, and benefits programs
- Supported daily operations of busy human resources department
- Mentored employees through personal and professional issues
- Fulfilled office assistant responsibilities for fast-paced chemical company
- Maintained customer relationships, handled shipping and communication logistics
- Monitored and responded to client emails
- Resolved complaints and issues 53% faster than previous office assistant
- Increased customer retention 22%
- Used MS Office, Word, and Excel for correspondence, scheduling, and reports
- Decreased clerical errors by 15%
- Lowered scheduling mistakes by 32%
- Performed CRM data entry for all sales orders
- Completed and sent sales orders to warehouses
- Noticed recurring problem that saved $10,000/year.
- Reviewed and screened applicant resumes to identify qualified candidates
- Oversaw and managed hiring process and assisted human resources
- Partnered with management team to coordinate on-boarding and off-boarding processes
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration
- Supported coordination of benefits open enrollment activities and process
HR & Administrative Assistant
House Of Blessings Outreach Ministries
Beira, Sofala
02.2010 - 07.2011
- Strategic thinker with knack for data projection and finance, looking for advancement and growth as HR
- Director
- Strong advocate for Diversity, Inclusion & Equity initiatives
- Employee-wellbeing seeker with practical labor law knowledge
- House of Blessing Orphanage, Beira
- Maintained employee data and kept updated accounts of all employment records
- Assisted in recruiting and training of new employees for marketing and IT teams
- Administered payroll information, compensation materials, and benefits programs
- Supported daily operations of busy human resources department
- Mentored employees through personal and professional issues.
- Devised hiring and recruitment policies for 5-employee company.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
- Instructed senior leaders on appropriate employee corrective steps
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
Education
Some College (No Degree) -
Acton University
Michigan - USA 01.2017 - 01.2018
Law Degree - Law
Universidade Catolica De Mocambique
Beira, S 02.2011 - 05.2015
Some College (No Degree) - Computer And Information Sciences
Care For Life Mozambique
Beira 01.2008 - 01.2009
Skills
HR management
undefinedAccomplishments
- Personal refenrence
- Labor Law
- Administration
- Organizational skills
- Communication skills
- Interpersonal skills
Affiliations
Member of the Mozambique Bar Association since 2016;
Member of the Mozambican Christian Lawyers Association since 2014
Timeline
HR & Legal Department Coordinator
Jacaranda Group
01.2019 - Current
Some College (No Degree) -
Acton University
01.2017 - 01.2018
HR Assistant
Gentle Dental Family Clinic
08.2011 - 01.2014
HR & Legal Advisor Provincial Delegate
Gilberto Correia Advogados & Consultores, LDA
08.2011 - 12.2018
Law Degree - Law
Universidade Catolica De Mocambique
02.2011 - 05.2015
HR & Administrative Assistant
House Of Blessings Outreach Ministries
02.2010 - 07.2011
Some College (No Degree) - Computer And Information Sciences
Care For Life Mozambique
01.2008 - 01.2009
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