Bruno Pondja
Pemba
Work Preference
Summary
I am a results-driven professional with a degree in Environmental Management and over 10 years of experience in the logistics industry, operational excellence, and workplace safety. With a proven track record at DHL Express and practical involvement in environmental assessments, I bring a strong combination of strategic thinking, attention to detail, and proactive problem-solving to drive efficient and sustainable operations. Passionate about continuous learning, I integrate safety culture, compliance, and innovative practices to foster high-performance teams and deliver streamlined processes. I am now seeking new opportunities to leverage my expertise and contribute to organizational growth and impact on a larger scale.
Overview
11
11
years of professional experience
13
13
Certification
Work History
Operations Assistant
DHL Express Mozambique
08.2017 - 09.2025
Assisted operations manager with planning of routine operations and special projects.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Provided administrative support with accurate document preparation and data entry.
- Managed day-to-day department operations with effective workflow coordination.
- Collaborated with other departments to foster smooth operation of daily processes.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Environmental Management Intern
Associação do Meio Ambiente (AMA)
04.2024 - 07.2024
- Collaborated with industry professionals to learn internal business processes and best practices.
- Developed relationships with wide range of employees, customers and vendors.
- Gained knowledge of company policies, protocols and processes.
- Assisted with onboarding of new employees by providing training and development resources.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Courier
DHL Express Mozambique
11.2014 - 07.2017
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Education
Bachelor's Degree - Environmental Management
University of Science and Distance Education (Unisced)
Pemba, Mozambique01.2024
High School Diploma -
Abacus High School
Maputo, Mozambique01.2008
High School Diploma -
Siteki Nazarene High School
Siteki, Mozambique01.2006
Skills
- Logistics & Supply Chain
- Problem Solving
- Attention to Detail
- Proactivity & Adaptability
- Technology & Security
- HSE
Certification
- Safety in the Workplace – Safety Culture (2025-08-28)
- Rigger Training – Safety Culture (2025-08-27)
- Introduction to Food and Health – Stanford University School of Medicine (2024-07)
- Integrated Safety, Health, and Environmental Management – The Open University (2024-07)
- Diploma in Workplace Safety and Health – Alison University (2023-08)
- OSHA Fundamentals – Managing Risk of Fire Emergencies – Alison University (2023)
- CompTIA Security+ (Exam SY0-501) – Alison University (2023)
Languages
Portuguese
Native or Bilingual
English
Full Professional
French
Elementary
Hobbies and interest
Reading and daily research, Traveling with family and exploring cultures, Participating in environmental conservation projects
References
Reference available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Desenvolvimento e otimização de processos logísticos, gestão ambiental, projetos de sustentabilidade, pesquisa e atualização profissional contínua, participação em iniciativas comunitárias
Accomplishments
Certificação interna da DHL que reconhece conhecimento operacional avançado, cumprimento rigoroso dos padrões da empresa e excelência na prestação de serviços. Atingir este nível demonstra proficiência no manuseio de envios, conformidade com processos, garantia de qualidade e eficiência operacional, refletindo compromisso com alto desempenho e melhoria contínua nas operações da DHL.
Quote
Excelência não é um ato, mas um hábito
Aristóteles
Affiliations
- DHL Express Mozambique – Funcionário certificado e com reconhecimento interno (First Choice Master Bronze). Associação do Meio Ambiente (AMA), Pemba – Estágio em gestão ambiental. Certificações Profissionais – Open University (Gestão Integrada de Segurança, Saúde e Meio Ambiente), Stanford University (Introdução a Alimentação e Saúde), Alison (Segurança no Trabalho, CompTIA Security+).
Timeline
Environmental Management Intern
Associação do Meio Ambiente (AMA)
04.2024 - 07.2024
Operations Assistant
DHL Express Mozambique
08.2017 - 09.2025
Courier
DHL Express Mozambique
11.2014 - 07.2017
Bachelor's Degree - Environmental Management
University of Science and Distance Education (Unisced)
High School Diploma -
Abacus High School
High School Diploma -
Siteki Nazarene High School