Pinto Muvuja
Mechanical Engineer
Nampula
Summary
Branch Manager dedicated to improving business processes, increasing revenue and retaining loyal customers in multiple locations. Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Proficient in all aspects of accounting, including accounts payable and receivable, budget setting and administration. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
27
27
years of professional experience
11
11
years of post-secondary education
Work History
Branch Manager
Sicpa Mozambique, Ltd
Nacala
06.2018 - 06.2022
- Oversaw day-to-day of Branch
- Set and achieved fuel marking targets for each of five (5) Fuel Marking Ocean Terminals
- Managed operation of Fuel Marking Sites located in Nacala, Pemba and Quelimane at Fuel Ocean Terminals (Petromoc, BP and Camel Oil)
- Ensured that all fuel leaving Fuel Terminals for internal use in Country were marked according to declared quantity and segment
- Managed all financial, material, and Human Resources for Branch (Nacala, Pemba and Quelimane) and report to head office in Matola (Maputo).
- Coordinated and executed periodical field fuel inspections in conjunction with Tax Authority and National Directorate of Mineral Resources and Energy
- Interviewed and recruited talented individuals with top-level strengths, improving organizational talent and skill set.
- Assessed employees performance and developed improvement plans, trained, mentored and coached them.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Launched new training program to boost employee skills and staff retention rate.
- Resolved various issues impacting sales management and business operations.
- Maintained friendly and professional customer interactions.
- Generated financial and operational reports to assist management with business strategy.
- Gathered and reviewed customer feedback to improve operations.
- Managed Operations and fuel testing laboratory teams through their respective Supervisors
- Forecasted trends and recommended improvements based on operational and financial risk analyses.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Managed Health, safety and environmental issues, processes and procedures
Service and Operations Manager
Polar, Ltd
Nacala
02.2014 - 05.2018
- Oversaw all Services & Operations day to day business and ensured it run smoothly.
- Prepared and managed annual budgets with controls to prevent overages.
- Run fleet and workshop with 85 owned trucks and 27 LDV (light delivery vehicles, i.e., pick-ups); 19 earth moving and lifting machines
- Planned, scheduled, assigned and reviewed work of mechanics, electricians, panel beaters and welders
- Managed Inventory and vehicle spare parts warehouse, procured and purchased spare parts and new vehicles.
- Led improvement initiatives to advance operational efficiencies and increase revenue by 15%.
- Introduced new methods, practices and systems to reduce turnaround time by 20%
- Evaluated suppliers to maintain cost controls and improve operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Identified and enhanced procedure or process changes required to reduce downtime by 20% and financial loss, improve performance and productivity by 15%.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow by 15%.
- Reviewed operations reports and KPIs to understand numbers and trends.
- Built and reviewed master service agreements to simplify and streamline contract negotiation process.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Managed health, safety and environment issues, processes and procedures
Fleet Workshop and Operations Manager
Coca Cola Sabco Mozambique, Sarl
Nampula
01.2007 - 12.2013
- Oversaw day to day administration of Fleet Workshop and Operations Department ensuring high quality service delivery at profitable cost.
- Managed Fleet Workshop (planned, scheduled and executed vehicle maintenance and repair, managed vehicle spare part stores, procured and purchased spare parts and new vehicles) - fleet of 110 units of Coca Cola owned vehicles.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Built and reviewed master service agreements to simplify and streamline contract negotiation process.
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with division level managers, production, finance, human resources, safety and compliance.
- Formulated and managed annual business plan and budget for Fleet Workshop and Operations with controls to prevent overages.
- Designed, implemented and maintained EOSH (Environmental, Occupational, Safety and Health) standards for Workshop and Operations in accordance with ISO 9001 and 18001 requirements and local legislation with main aim to eliminate any harm or injury to any person on site, roads, environment and Coca Cola assets.
- Analyzed, discussed and reviewed financial and activity reports using SAP system and all deviations explained and acted within agreed time frame.
- Designed effective work procedures, recruited, trained, mentored and coached staff to ensure high quality service delivery.
- Implemented KPI's for Fleet Workshop and Operations
- Implemented employee performance agreement with smart goals and did monthly review.
SAP Project Manager
Coca Cola Sabco Mozambique, Sarl
Nampula
04.2005 - 12.2006
- Implemented new Project called SAP ERP introduced in Coca Cola Mozambique in 2005
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Planned and arranged meetings with internal stakeholders and project team members, enabling parties to meet and discuss project progress.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Analyzed project to determine resource requirements and procured necessary equipment and resources.
- Trained and supported other departments, creating self-sufficient competencies on handling SAP products using system integrated functionalities.
- Solved functional and technical obstacles and worked closely with project team from different streams.
- Assessed schematic diagrams to properly plan and initiate new installation assignments.
- Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Assessed employee work and improved performance through trainings and coaching approaches.
- Designed deployment automation solutions to expedite implementation of SAP solutions.
- Partnered with project team members to identify and quickly address problems.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Managed health, safety and environment issues, processes and procedures
Fleet Manager
Coca Cola Sabco Mozambique, Sarl
Nampula
03.1999 - 03.2005
- Oversaw day-to-day business of Fleet Workshop.
- Planned, scheduled, assigned and review work of mechanics, electricians, panel beaters and welders·
- Formulated and managed fleet business plan and budget·
- Managed vehicle spare parts warehouse, procuring and purchasing spare parts and also purchasing new vehicles·
- Run fleet maintenance reports (notifications created, open work orders, work orders technical completed, work orders business completed, vehicle fuel usage, vehicle accident costs, vehicle maintenance cost, etc)·
- Designed effective work procedures, recruited, trained, mentored and coached staff to ensure high quality service delivery and improve truck availability to 98%
- Set and managed Fleet Workshop KPI´s to reduce truck downtime by 20%·
- Managed fleet cost control·
- Set employee development plan and employee performance agreement with smart goals·
- Reviewed monthly employee performance agreement·
- Reviewed monthly workshop performance.
- Managed health, safety and environment issues, processes and procedures.
Branch Manager
Tecnauto, Ltd
Tete
12.1994 - 02.1999
- Oversaw day-to-day motor vehicle business and ensure it runs smoothly.
- Drove and achieved branch sales targets.
- Established sales strategies and objectives towards achieving annual sales target and projected expected sales volumes and profit for existing and new products.
- Identify and pursue sales opportunities.
- Designed and implemented sales programs by developing field sales action plans that increased volume by 15%.
- Boosted sales and customer loyalty through incentive programs.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Maintained friendly and professional customer interactions.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Managed inventory and spare parts.
- Handed-on day-to-day management of sales team.
- Set and managed employee development plan and performance agreement with smart goals.
- Reviewed monthly employee development plan and performance agreement.
- Reviewed branch monthly sales and financial performance.
- Sent monthly branch performance report to General Manager.
- Managed branch Environmental, Health and Safety issues.
Education
Degree in Mechanical Engineering - Mechanical Engineering
University Eduardo Mondlane
Maputo, Mozambique 07.1986 - 02.1992
Associate of Applied Science - General Mechanics
Institute Industrial of Maputo
Maputo, Mozambique 02.1983 - 12.1985
Associate of Applied Science - Mechanics And Repairers (Fitter)
Industrial School Martires of Wiryamo
Tete, Mozambique 02.1980 - 12.1982
Skills
Business management
Supply chain management
Operations management
Maintenance management
Verbal/written communication
Sales and marketing
Procurement management
Warehouse and distribution management
Team leadership
Timeline
Branch Manager
Sicpa Mozambique, Ltd
06.2018 - 06.2022
Service and Operations Manager
Polar, Ltd
02.2014 - 05.2018
Fleet Workshop and Operations Manager
Coca Cola Sabco Mozambique, Sarl
01.2007 - 12.2013
SAP Project Manager
Coca Cola Sabco Mozambique, Sarl
04.2005 - 12.2006
Fleet Manager
Coca Cola Sabco Mozambique, Sarl
03.1999 - 03.2005
Branch Manager
Tecnauto, Ltd
12.1994 - 02.1999
Degree in Mechanical Engineering - Mechanical Engineering
University Eduardo Mondlane
07.1986 - 02.1992
Associate of Applied Science - General Mechanics
Institute Industrial of Maputo
02.1983 - 12.1985
Associate of Applied Science - Mechanics And Repairers (Fitter)
Industrial School Martires of Wiryamo
02.1980 - 12.1982