Norberto Jacinto Macuacua Matsombe
Moamba
Summary
Dedicated HR professional with over 10 years of experience in human resources management, specializing in employee relations and talent acquisition. Proven track record of implementing effective HR policies and fostering a positive workplace culture. Currently pursuing a Bachelor of Commerce in Human Resource Management to further enhance my expertise.
Human Resources professional equipped with solid expertise in employee relations, talent acquisition, and compliance. Effective at fostering team collaboration and driving organizational success. Adaptable, reliable, and skilled in conflict resolution, training, and performance management. Known for strong interpersonal skills and results-driven approach.
Overview
25
25
years of professional experience
Work History
Human Resources Officer and Operator Supervisor
EAZI EQUIP AFRICA LDA (EAZI ACCESS)
03.2020 - Current
- Ensure compliance with all HR related legislative requirements within the country
- Keep abreast with developments in the labour law field
- Identify and communicate legislative changes and/or risks that will affect the Company
- Ensure compliance with all HR policies and procedures
- Monitor and conduct periodic reviews of HR policies and procedures and communicate any need for change to your line manager
- Implement new and revised HR policies, procedures, and guidelines
- Build strong business relationships with operational management teams and staff
- Deliver a HR support and advisory service to all branches in the country
- Translate key challenges in the working environment into HR solutions
- Ensure continuous improvement of the operational HR support services so that there is greater efficiency and improved quality of HR services provided
- Act as liaison between specialist portfolios in HR (e.g., Learning & Development and Talent Management) and operationally based internal customers to ensure speedy delivery of HR solutions and effective communication channels
- Provide an integrated HR support service including (but not limited to) expertise on labour relations, the employee life cycle (recruitment and selection, onboarding, performance management, learning and development, reward and recognition, talent management, succession planning and off-boarding), as well as organizational development (workforce planning, culture, employee engagement, employee wellness, employee development and change and transition management)
- Participate and assist operational management teams in HR planning and succession planning of operational staff
- Operational implementation of HR projects
- Assist operational management with interviews
- Assist operational management with change management interventions
- Ensure monthly staff meetings are conducted in all Branches in your Division
- Ensure the up-to-date maintenance of a recruitment register whereby at least three screened and PI assessed candidates per position is available to be interviewed by Operational Management when a vacancy occurs
- Guide and advise operational teams in terms of grievances, disciplinary enquiries, and union related matters
- Formulate disciplinary charges for disciplinary hearings
- Ensure consistency by reviewing and approving the finding(s) and outcome of disciplinary hearings
- Represent the Company at dispute resolution bodies e.g
- CMAL (Centro de Mediação e Arbitragem Laboral) at conciliation and arbitration level, Labour Department and INSS Inspections
- Ensure the implementation of the Employee Wellness program in accordance with Company Policy
- Management of all HR activities including: Sourcing talent, Recruitment, On and Off boarding, Performance management, Training and development, Labour relations incl
- Disciplinary Procedures, HR administration and payroll
- Ensure machine familiarization, training, and licensing of the Machine Operators
- Ensure proper induction for new employees
- Ensure refresher training when needed
- Ensure renewal of licenses when needed
- Re-allocating operators from site to site
- Ensure that operators hand their timesheets in on a Monthly basis to contracts admin/debtors
Head of Labour Administration
MAPUTO DEPARTMENT OF LABOUR
01.2017 - 02.2020
- Provided technical assistance to Employers and Workers
- Issued technical opinions for working time schedules internal regulations and work permits for foreigners approval
- Promoted collective bargaining and establishment of collective labour agreements practices and other instruments of collective regulation at work including actions against worst child labour
- Ensured implementation of Mozambican General Status of State Employees and Agents in all HR activities such as: Sourcing talent, Recruitment, On and Off boarding, Performance management, Training and development, Labour relations incl
- Disciplinary Procedures, HR administration and payroll, Performed all HR Admin activities
Head of Human Resources Section
MAPUTO DEPARTMENT OF LABOUR
01.2013 - 12.2016
Professional Technician in Labour Administration
MAPUTO DEPARTMENT OF LABOUR
03.2010 - 12.2012
Supervisor-Traffic management and Cash up
Trans African Concession (TRAC)-Moamba Plaza
01.2003 - 12.2004
Cashier
Trans African Concession (TRAC)-Moamba Plaza
01.2000 - 12.2003
Education
Bachelor of Commerce - Human Resource Management
Management College of South Africa (MANCOSA)
01.2025
Diploma - Accounting and Management
Monitor International School
01.2008
Skills
- HR policies and procedures
- Employee relations
- Records maintenance
- Onboarding and training
- Report writing
- Payroll administration
- Labor relations
- Labor agreements
- Recruitment and hiring
- Human resources support
- Conflict resolution
Additional Information
Holder of driving license for light and heavy vehicles, Dynamic, with a high sense of responsibility.
Training
Attended various training programs in leadership, HR-Management, document management, mediation of labour disputes to ensure extrajudicial resolution of labour disputes.
Timeline
Human Resources Officer and Operator Supervisor
EAZI EQUIP AFRICA LDA (EAZI ACCESS)
03.2020 - Current
Head of Labour Administration
MAPUTO DEPARTMENT OF LABOUR
01.2017 - 02.2020
Head of Human Resources Section
MAPUTO DEPARTMENT OF LABOUR
01.2013 - 12.2016
Professional Technician in Labour Administration
MAPUTO DEPARTMENT OF LABOUR
03.2010 - 12.2012
Supervisor-Traffic management and Cash up
Trans African Concession (TRAC)-Moamba Plaza
01.2003 - 12.2004
Cashier
Trans African Concession (TRAC)-Moamba Plaza
01.2000 - 12.2003
Diploma - Accounting and Management
Monitor International School
Bachelor of Commerce - Human Resource Management
Management College of South Africa (MANCOSA)
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