To up build and commit myself for the betterment of the organization…accepting challenges, learning and fulfilling the organizational goals.
Overview
3
3
Certifications
2
2
Languages
Work History
SUPERVISOR
RAINBOW TOWERS ZIMBABWE
Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies
Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field
WAITRESS AND HOUSE KEEPING ATTENDANT
LANDCO CHIBUENE((DEAN AND MAZ 843881232)
Maintained clean and welcoming dining environment, ensuring a positive guest experience
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests
Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs
Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service
Streamlined order processing for increased efficiency through clear communication with kitchen staff
Built rapport with regular customers through friendly interactions and attentiveness to their preferences
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail
Facilitated seamless dining experiences for large parties by coordinating orders and special requests
Supported needs of 23 person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality
Education
BBA - DIPLOMA IN BUSINESS ADMINISTRATION
ALISON
ZIMBABWE
04.2001 -
SUPERVISING AND MANAGEMENT SKILLS
ALISON
ZIMBABWE
BBA - OFFICE AND ADMINISTRATIVE MANAGEMENT
ALISON
ZIMBABWE
BBA - BUSINESS ADMINISTRATION-WORKING WITH CUSTOMERS AND
ALISON
ZIMBABWE
Skills
COMPUTER SKILLS (KULEWA VILANKULO)
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Certification
DRIVING LICENCE FOR HEAVY VEHICLES - MUHATE DRIVING SCHOOL VILANKULO
Academic Info
DIPLOMA IN BUSINESS ADMINISTRATION, ALISON
SUPERVISING AND MANAGEMENT SKILLS, ALISON
OFFICE AND ADMINISTRATIVE MANAGEMENT, ALISON
BUSINESS ADMINISTRATION-WORKING WITH CUSTOMERS AND TEAMS
MANAGEMENT OF INTERNATIONAL HEALTH&SAFETY BASED ON -OHSAS 18001:2007, CBAN INTERNATIONAL
RISK ASSESSMENT AND HAZARD CONTROLS
RETAIL TRAINING
HOSPITALITY AND TOURISM, species college Zimbabwe
COMPUTER SKILLS, KULEWA VILANKULO
Personal Information
Date of Birth: 07/10/85
Gender: FEMALE
Nationality: MOZAMBIQUEAN
Marital Status: SINGLE
Disclaimer
BEING HONEST AND DEDICATED
Interests
READING AND ADVENTURE
Timeline
BBA - DIPLOMA IN BUSINESS ADMINISTRATION
ALISON
04.2001 -
SUPERVISOR
RAINBOW TOWERS ZIMBABWE
WAITRESS AND HOUSE KEEPING ATTENDANT
LANDCO CHIBUENE((DEAN AND MAZ 843881232)
SUPERVISING AND MANAGEMENT SKILLS
ALISON
BBA - OFFICE AND ADMINISTRATIVE MANAGEMENT
ALISON
BBA - BUSINESS ADMINISTRATION-WORKING WITH CUSTOMERS AND