Nayma Abdula
Legal Assistant
Maputo
Summary
Committed professional with experience in the field of law, with an emphasis on banking and credit recovery, demonstrating analytical skills for assessing risks and making assertive decisions.
Personable and resourceful, with strong capacity for building and maintaining relationships. Possesses foundational knowledge in financial services and client management, coupled with proficiency in communication and problem-solving. Drives client satisfaction and retention through attentive service and effective solutions.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Assitant Relationship Manager
ABSA BANK MOZAMBIQUE
10.2024 - Current
- Assisted Relationship Managers in managing a diverse portfolio of clients, ensuring optimal satisfaction levels both retail and corporate.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Managed a variety of administrative tasks such as preparing reports, maintaining accurate records, and updating client profiles, streamlining workflow processes within the team.
- Conducted comprehensive credit risk assessments on potential clients to maintain a healthy lending portfolio and minimize risk exposure.
- Assist in operational tasks such as opening accounts, international payments, starting and submitting loans proposals and processes.
- Facilitated smooth transitions during account onboarding by guiding clients through required documentation procedures and promptly addressing any issues that arose.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
Legal consultant
MAZARS - SOCIEDADE DE CONTABILITAS & AUDITORES CERTIFICADOS, LDA
03.2024 - 06.2024
- Advise clients on company formation and registration procedures, ensuring compliance with relevant laws and regulations.
- Draft and reviewed contracts, agreements, and legal documents to protect clients' interests and minimize legal exposure.
- Represent clients in negotiations, mediations, and dispute resolutions, achieving favorable outcomes and preserving client relationships.
- Assist in the preparation and filing of company formation documents, ensuring accuracy and completeness
- Conduct due diligence reviews to assess legal risks and liabilities associated with potential business ventures.
- Conduct client interviews and gathered relevant information to support legal proceedings and transactions.
Credit Recovery Administrator
FNB MOÇAMBIQUE, S.A (FNBM)
01.2022 - 01.2024
- Conduct comprehensive risk analysis and portfolio assessments to identify high-risk accounts and implement appropriate recovery strategies.
- Implementation of specific strategies for different portfolio segments, adapting recovery approaches based on debtor characteristics.
- Regular preparation of portfolio performance reports, highlighting key indicators and proposing effective improvements
- Use of specific banking systems to manage data, control accounts and monitor transactions related to credit recovery (AS400)
- Conduct amicable negotiations to establish viable payment plans, with the aim of resolving outstanding issues in a consensual manner with clients.
- Development of effective communication strategies to explain complex details relating to debts, positively influencing clients to adopt collaborative solutions
Law intern
IPAJ - INSTITUTO DE PATROCÍNIO E ASSISTÊNCIA JURÍDICA
11.2020 - 02.2021
- Consultancy and legal assistance - Pro Bono
- Elaboration of procedural documents: Requirement, petitions, complaints, responses, among others;
- Study and understand laws related to the protection of children's rights;
- Aid in mediations and different legal proceedings
Law intern
ISALCIO MAHANJANE ADV. E ASSOCIADOS
11.2020 - 01.2021
- Conduct comprehensive legal research to support cases and provide crucial information for strategic decisions
- Preparation legal documents, including petitions, legal opinions and contracts, ensuring accuracy and adherence to legal standards
- Active collaboration in the preparation of legal proceedings, participating in hearings and providing support at all stages of the procedure
Education
Bachelor's degree - law
ISCTEM
01.2017 - 01.2021
Matric - undefined
Abbotts College Cape Town
High School - undefined
Colégio Kitabu
01.2011 - 01.2015
Skills
- Comprehensive knowledge of commercial law
- Comprehensive knowledge of banking law
- Portfolio management
- Credit assessment
- Customer service
- Relationship building and management
Websites
Personal Information
- Date of Birth: 07/28/98
- Nationality: Mozambican
- Marital Status: Single
Timeline
Assitant Relationship Manager
ABSA BANK MOZAMBIQUE
10.2024 - Current
Legal consultant
MAZARS - SOCIEDADE DE CONTABILITAS & AUDITORES CERTIFICADOS, LDA
03.2024 - 06.2024
Credit Recovery Administrator
FNB MOÇAMBIQUE, S.A (FNBM)
01.2022 - 01.2024
Law intern
IPAJ - INSTITUTO DE PATROCÍNIO E ASSISTÊNCIA JURÍDICA
11.2020 - 02.2021
Law intern
ISALCIO MAHANJANE ADV. E ASSOCIADOS
11.2020 - 01.2021
Bachelor's degree - law
ISCTEM
01.2017 - 01.2021
High School - undefined
Colégio Kitabu
01.2011 - 01.2015
Matric - undefined
Abbotts College Cape Town
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