Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natércia Tembe

Maputo

Summary

Accomplished Executive Secretary at ISCTEM, adept in time management and advanced multitasking, significantly enhanced executive productivity and team morale. Spearheaded strategic initiatives, improving organizational efficiency by 30%. Excelled in event coordination and travel planning, demonstrating exceptional communication skills and a results-driven approach.

Overview

17
17
years of professional experience

Work History

Executive Secretary

ISCTEM
02.2022 - Current
  • Handled confidential information in professional manner.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Enhanced executive productivity by efficiently managing schedules and appointments.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Assisted in preparation of financial reports, budgeting and forecasting for executive office.
  • Boosted morale within teams by fostering a positive work environment with open lines of communication.
  • Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
  • Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Strengthened relationships with clients through attentive service and prompt issue resolution.
  • Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
  • Collated and distributed agendas and minutes for all executive meetings.
  • Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
  • Organized and updated schedules for executives.
  • Developed and implemented office policies and procedures to facilitate smooth workflow.
  • Supported timely decision-making with thorough research and accurate data analysis.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Contributed to company growth by actively participating in the development of strategic plans and initiatives.
  • Managed vendor relations ensuring the best quality services at competitive prices while maintaining strong partnerships.
  • Streamlined office operations for optimal efficiency by implementing effective filing systems and organizational tools.

Executive Officer

SMI
11.2009 - 01.2018
  • Handled confidential information in professional manner.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Enhanced executive productivity by efficiently managing schedules and appointments.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Answered high volume of phone calls and email inquiries.
  • Assisted in preparation of financial reports, budgeting and forecasting for executive office.
  • Boosted morale within teams by fostering a positive work environment with open lines of communication.
  • Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
  • Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Strengthened relationships with clients through attentive service and prompt issue resolution.
  • Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
  • Collated and distributed agendas and minutes for all executive meetings.
  • Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
  • Organized and updated schedules for executives.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and providing candidate feedback to executives.
  • Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
  • Supported project completion through diligent tracking of milestones, deadlines, resources allocation making sure that all projects were executed successfully.
  • Coordinated travel arrangements and bookings for executive staff.

Recepcionis

Show De Bola Sport Marketing
02.2007 - 03.2008
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

2007

§ Cimeira do Fórum Mulheres da Espanha e África - Secretariado e Protocolo na preparação e organização.

2006

§ Reunião da Constituição do Fórum África - Secretariado e Protocolo na preparação e organização

§ Coca-Cola Sabcco (Moçambique). Inspecção de Vendas e controlo Sctoks no departamento de vendas

2004

§ Cimeira dos Países de Africa, Caraíbas e Pacifico (ACP), Secretaria/Protocolo na preparação e organização

2003

§ Cimeira dos Chefes de Estados e Governo da União Africana, Secretaria/Protocolo na preparação e organização

§ Reunião dos Chefes da Policia da zona Austral (SARPCCO), Secretaria/Protocolo na preparação e organização

Education

Bachelor of Arts - Linguistics And Literature

Universidade Eduardo Mondlane
Maputo
06.2009

Skills

  • Time management expertise
  • Advanced multitasking
  • File Management
  • Document Proofreading
  • Schedule Management
  • Documentation And Reporting
  • Travel Planning
  • Travel Arrangements
  • Event Coordination
  • Spreadsheet tracking
  • Expense Tracking
  • Language Fluency
  • Bookkeeping Support

Languages

Portuguese, Portuguese
Native language
Portuguese
Proficient
C2
English
Advanced
C1
Changana
Advanced
C1

Timeline

Executive Secretary

ISCTEM
02.2022 - Current

Executive Officer

SMI
11.2009 - 01.2018

Recepcionis

Show De Bola Sport Marketing
02.2007 - 03.2008

Bachelor of Arts - Linguistics And Literature

Universidade Eduardo Mondlane
Natércia Tembe