Marisa Gove

• Implement the human resources strategy within assigned departments taking into consideration strategic goals and objectives.
• Maintain positive working relationship with fellow staff and management.
• Identify training needs and organize trainings for staff members to enhance skillsets.
• Deliver all aspects of HR services and regularly provide reports and matrices on assigned department’s performance.
• Work closely with the General Coordinator in HR policy formulation, implement and interpret HR policy and procedures and ensure effective and proactive communication across assigned departments on policies, procedures and services
• Manage PRIMAVERA system in Payroll Processing, Records Management and Separation a
• Review and approve Field offices payroll
• Own and drive recruitment, on boarding, talent management and motivation needs of assigned departments ensuring each process meets organization goals.
• Manage succession, staff development and workforce planning as essential activities within the assigned departments.
• Ensure departmental data in the HRMIS relating to records management, leave, payroll, medical and other HR duties are coordinated and executed within expected standards
• Ensure effective implementation of performance management processes and link these to the Programme’s Learning and Development strategy.
• Manage all staff welfare and employee relations matters within assigned departments and ensure timely and adequate resolution of any issues so as to promote a harmonious working environment.
• Lead and supervise HR staff supporting assigned departments, ensuring they have clear objectives and resources need to perform their tasks
• Development and implementation of HR initiatives
• Lead the recruitment process by preparing job descriptions, posting ads and managing the hiring process
• Create and implement effective onboarding plans
• Develop training and development programs
• Lead the performance management processes
• Management of disciplinary and grievance issues
• Maintain employee records according to policy and legal requirements
• Review employment and working conditions to ensure legal compliance
• Manage the administrative HR related processes such as files, letters, documentation, INSS, IRPS ect

• Ensure compliance to local labour law as well as GAIN internal processes.
• Responsible for all HR and Admin related communication to the office
• Maintain, update and safeguard all employee records and data.
• Provide advice and support to managers and team members on people processes, benefits, etc working closely with the global HR team
• Handling HR related queries from staff and resolving or referring as necessary
• Support staff drafting smart goals and develop and implement tools aimed at helping supervisors and staff track with regularity defined goals and objectives
• Induct staff on the use of Perform system.
• Maintain a database of budgeted positions viz-a-viz current status, number of vacant positions and related information.
• Work closely with the global HR team to keep track of new positions, contributing actively in planning the recruitment cycle of such new requirements and implementing them.
• Support any CV screenings during recruitment process.
• Participate in recruitment panel for positions as required.
• Liaise with the global HR team to ensure offer letters and contracts are prepared and issued in a timely manner.
• Organize all team building/retreat events Develop and conduct staff satisfaction survey with the aim to promoting good working culture and environment in the CO
• Collect documents from employees as per standard checklist
• Maintain staff personal files and update them regularly.
• Responsible for planning and ensuring systematic induction for all new employees.
• Ensure that induction plan is signed off and filed in the personal file of all employees.
• Track Probation periods and reviews and ensure outcomes are communicated formally
• Ensure people data is updated accurately.
• Track the attendance, leave, eligibility and balances of all employees and keep MyGAIN updated as per organization requirements
• Responsible for collating and verifying employee information for payroll administration, ensuring monthly payroll changes are prepared and issued to the external payroll bureau within pre-set time scales.
• Work closely with the global HR team in relation to organizational changes.
• Ensure local organogram is updated and shared with global team for consolidation.
• Maintain and update all HR files, including employee personal files, recruitment files and related documents.
• In close collaboration with the global HR Team, support the process of annual / midyear appraisals, supporting managers and staff to ensure these are completed in a timely manner.
• Support the Country Director in the drafting of justifications for promotions and salary adjustments.
• Work with managers and the global HR team in managing staff exit process. Perform an assessment of skills and knowledge of CO staff and develop capacity building plans for the Country/field offices
• Communicate with all staff to access and address their needs

• Train HR Manager/Officers/Assistant in all Save the Children Field Offices in Oracle and Taleo System Support
• Visit all field offices to offer support staff in Oracle and Taleo System
• Register new staff using HRIS system
• Receive staff support request from system
• Onboard new staff on Oracle system Manage all Recruitment and Selection process on Taleo System Human
• Manage all Recruitment and Selection process on Taleo System Support on Recruitment and Selection of critical roles for Pemba/Beira field offices (IDAI & Kenneth Cyclone)
• Contribute to the implementation of the transition plan of Pemba Field Office where related HR matters
• Support the training and on-boarding of Response staff, new teams in the field and newly hired HRs in the response
• Advise Response Line Managers on HR matters
• Develop Recruitment trackers (Recruitment planners/Contracts/Waivers)
• Receive recruitment planners and have them approved so that field offices follow up
• Send recruitment to be headhunted whenever necessary
• Filing of all general HR related correspondence.
• Work with the HR officer to ensure all personnel files are up to date.
• heck References for candidates
• Filing of recruitment documents and ensuring recruitment files are complete
• Facilitate maintenance and ongoing improvement of departmental SharePoint site, ensuring timeliness of posting and enhancing usability for finding critical information.
• Recruitment and Selection for Gaza Province (a project of more than 35 positions) Facilitate Child Safeguarding Induction for new staff/Interns /consultants (National and International)
• Sorting of job applications (hard and soft copies)
• Contacting shortlisted candidates and preparing interview schedules
• Participate in interviews with the RHD or HRM
• Orientation and induction scheduling
• Monitoring of staff Effort Reporting (Timesheet) Preparation of Request for payments for INSS, Legal Advisor and other HR services and coaching invoices
• Following up with finance to ensure the invoices are settled
• Request vetting of staff for the Regional Roster and deployments
• Prepare and post job advertisement
• Receive all processes from provinces for Country Director approval Verify all documents/processes from provinces before sending for the Country Director approval
• Participate in the process of Recruitment and Selection

• Manage work permit and Dires

• Focal point for onboarding new employee

• Recruitment and Selection

•Assist on Outsourcing management Job advertisement elaboration

• Position Description Development

• CV evaluation and pre- selection of candidates for interview

• Conduct Competency based interviews

• Reference/ Background checks

• Producing candidate reports and submitting to clients

• Administering psychometric tests

• Facilitating appointments of successful candidates

• Database Development skilled/ excellent candidates Identification of new sources of recruitment and ensure adequate candidates for the selection process

• CV evaluation and pre- selection of candidates for interview

• Conduct Competency based interviews

• Reference/ Background checks

• Producing candidate reports and submitting to clients

• Administering psychometric tests

• Facilitating appointments of successful candidates

• Database Development skilled/ excellent candidates Identification of new sources of recruitment and ensure adequate candidates for the selection process

• Identification of new clients

• Identifying marketing opportunities by identifying consumer requirement

• Development of plans to find new clients

• Elaboration of proposals for Tenders

• Making visits, exploring specific needs anticipating new opportunities

• INSS Pre- registrations

• Elaboration of Humans Resources Policies

• Proposals elaboration

• Performance Evaluation

•Induction of new employees

• Control the Vacation Plan

• Contracts elaboration

• Staff Complement List

• Procedures regarding dislocation

• Individual Process

• support on Disciplinary process

• Job advertisement elaboration
• Position Description Development
• CV evaluation and pre- selection of candidates for interview
• Conduct Competency based interviews
• Reference/ Background checks
• Producing candidate reports and submitting to clients
• Administering psychometric tests
• Organize interviews of successful candidates with the client
• Database Development skilled / excellent candidates Identification of new sources of recruitment and ensure adequate candidates for the selection process

• Analysis of clients profile and clients needs
• Research sources for new customers and ways to attract them;
• Drawing up lists of potential customers
• Visit script creation
• Regular calls seeking new customers;
• Contact with former clients or inactive clients
• Feedback given to clients regarding their requests
• Update clients registration
• Identification of Potential customers
• Network development of relevant contacts for the company
• Customer satisfaction level monitoring regarding products and service
• Hearing customers complaints and find solutions Identifying marketing opportunities by identifying consumers requirements, defining market, competitors share, competitors strength and weakness
• Direct contact with all the company's suppliers
• • Search for new suppliers at both national and International level
• Organization of files for supplier delivery records and payments
• Research of the market prices
• Evaluation of goods received and its condition and make the necessary changes
• Resolution of problems relating to suppliers
• Price negotiation with suppliers and conditions of contract and purchase
• Preparation and submission of monthly and annual purchase orders to suppliers
• Elaboration of proposal for clients

• Assistance of the General Manager and TWR staff
• Organization and update the General Director agenda
• Translation of documents from English to Portuguese and vice versa
• Receiving visitors
• Typing, reproduction correspondence and other documents
• Drafting minutes
• Reception, sorting, routing, and archiving documents