MANDISA VANESSA DLAMINI
Vilankulo
Summary
Develop and improve the set of individual skills, abilities, and capabilities with a view to greater and better professionalization, and a consequent increase in the quality of services provided, both at a personal and institutional level. Highly organized Administrative Manager with experience in coordinating office operations, streamlining administrative procedures, and managing staff. Strong skills in problem-solving, strategic planning and team leadership have resulted in improved operational efficiency in previous roles. Proven ability to develop effective communication systems, manage budgets, and lead diverse teams towards organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
ACI Oilfield Services
Inhassoro
01.2024 - 03.2025
- Performing the administrative assistant service, helping with everything required by the job.
- Entering data in the Administrative Operations, Invoicing, and Correspondence Diary.
- Surveying daily needs, requesting, and weekly reconciling values, and checking the respective documentation and evidence.
- Controlling the entry and exit of materials from the warehouse (stock control).
- Presenting activity reports periodically to inform the degree of completion of the work team's activities.
- Providing professional and effective liaison with multinational clients, ensuring smooth communication and project flow.
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Organized and maintained documents, files and records.
Administrative And Loan Manager
Vita Microcrédito
Vilankulo
01.2021 - 12.2023
- Manage administrative tasks and daily operations.
- Oversee the credit department, evaluating loan applications, and implementing credit management strategies.
- Build and maintain relationships with clients, providing personalized financial advice, and handling queries.
- Conduct financial analysis and risk assessments for loan eligibility and regulatory compliance;
- Collaborate with cross-functional teams to streamline processes and improve customer service;
- Prepare reports and presentations for senior management, highlighting key performance indicators (KPIs);
- Implement data management systems and maintain accurate loan records;
- Provide training and guidance to team members, ensuring adherence to policy;
- Contribute to business development and implement marketing strategies for client acquisition;
Education
Degree in science - human resource Management
University - ISCED
Maxixe, Mozambique01-2026
Nebosh - Environmental Management
My Phoenix HSC
UKSkills
- Office administration
- Communication skills
- Time management
- Microsoft Office proficiency
- Organizational skills
- Attention to detail
- Problem solving
- Confidentiality and professionalism
Certification
- Driver's license
Heavy Vehicles - C1
Languages
Portuguese
First Language
English
Advanced (C1)
C1
Siswati
Advanced (C1)
C1
Changana
Advanced (C1)
C1
Timeline
Administrative Assistant
ACI Oilfield Services
01.2024 - 03.2025
Administrative And Loan Manager
Vita Microcrédito
01.2021 - 12.2023
Degree in science - human resource Management
University - ISCED
Nebosh - Environmental Management
My Phoenix HSC
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