Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Hi, I’m
Leonel Nhantumbo
Pre-Sales Engineer
Maputo, 24 July Avenue, Nr. 3486
Summary
Overview
12
years of professional experience
5
years of post-secondary education
3
Certifications
Work History
TmcelMaputo
Pre-Sales Engineer
05.2013 - Current
Job overview
- Configure and Manage MPLS and Customer's WAN Networks Cisco Based
- Configured and modified product systems (Leased Lines, Dedicated Internet Access, MPLS) to meet customer-specific needs.
- Helped Sales team implement successful sales strategies for complex engineering projects.
- Collaborated with cross-functional teams to deliver successful product implementations.
- Utilized creative problem-solving skills to overcome technical challenges in the sales process.
- Created product training plans centered on customer success and satisfaction.
- Responded to specific customer requests, including RFP responses and industry-specific solutions.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
- Worked with customers and engineering team to determine equipment needs and system requirements.
- Presented technical presentations to clients to explain product features and benefits.
- Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
- Assisted customers in troubleshooting product issues and provided timely technical support.
MoztelMaputo
Network Engineer
01.2011 - 12.2012
Job overview
- Installation of WMAN solution
- Troubleshot complex multi-vendor network service provider issues.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Performed troubleshooting for Mikrotik, Cisco, and packet analysis.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Created VPN infrastructure and allowed for secure remote connections.
- Applied tier-isolation best practices to support multi-tier architectures.
- Liaised with stakeholders to keep project goals and deadlines on target.
Education
ISCTEMMaputo, Mozambique
Master of Informatics Engineering from Information Technology
10.2022 - Current
University Overview
Pedagogic UniversityMaputo, Mozambique
Associate in Electronics Engineering Technology from Electrical, Electronics And Communications Engineering
02.2007 - 03.2011
University Overview
Skills
Pre-sales support
Certification
Achieved Student Certification for CCNP ENCOR 450-301
Timeline
ISCTEM
Master of Informatics Engineering from Information Technology
10.2022 - Current
Agile & Scrum fundamentals
10-2022
DevOps Essentials
09-2022
Achieved Student Certification for CCNP ENCOR 450-301
08-2022
Pre-Sales Engineer
Tmcel
05.2013 - Current
Network Engineer
Moztel
01.2011 - 12.2012
Pedagogic University
Associate in Electronics Engineering Technology from Electrical, Electronics And Communications Engineering
02.2007 - 03.2011
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