JOSE RAFAEL ERNESTO AUGUSTO
Beira
Summary
The main ingredient to the success of any sector is communication with all the stakeholders. My capacity to interact, plan and deliberate innovative solutions with all parties involved within the supply-chain has as a consequence a swift and efficient supply-chain . from acquisition to delivery .
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
MANAGING DIRECTOR
SERENITY LOGISTICS CONSULTANCY,LDA
Beira, Sofala Province
01.2022 - Current
- Oversee and coordinate general operations of the company
- Establish strategic partnerships with clients and suppliers
- Create and develop sales and marketing strategies
- Legal representation of the company
- Implement company policy in order that our business is conducted in a safe and legal environment
- Develop tools to monitor performance
- lead and inspire
- responsible for all business strategies and critical decisions
- financial management
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
CLEARING AND FOWARDING MANAGER
LBH MOZAMBIQUE, LDA
Beira, Sofala Province
01.2017 - 01.2022
- Oversee clearing and forwarding department operations along the supply chain
- Supervise the clearing and forwarding operators
- Manage client relationship and Portfolio
- Pricing and negotiation for general RFQ and Projects (HAZ, OOG, B bulk and general cargo)
- Implementation/Reevaluation of SOPs
- Oversee general Administrative activities within C&F Department
- Strategically liaise with stakeholders within the supply-chain to insure swift movement of cargo in the long term
- Create, develop Marketing strategies to obtain market share and client retention
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
CUSTOMS OPERATIONS OFFICER
ANADARKO AREA 1
Pemba, Cabo Delgado Province
01.2014 - 01.2016
- Process and clear all temporary/definitive imports and exports on Behalf of AMA 1 and its subcontractors
- Monitor and reports on consignments /shipments daily
- Documental analysis and processing
EXPORT CLERK
BRIDGE SHIPPING MOZAMBIQUE,LDA
Beira, Sofala Province
01.2012 - 01.2014
- Process and clear all in transit tobacco exports from Malawi
- Monitor and report on consignments / shipments daily
- Documental Analysis
IMPORT AGENT
SDV AMI
Beira, Sofala Province
01.2011 - 01.2012
- Process and clear all in transit tobacco exports from Malawi
- Monitor and report on consignments / shipments daily
- Documental Analysis
Education
Bachelor Degree - Economics and Management
UNIVERSIDADE CATOLICA DE MOCAMBIQUE
Beira, Sofala 03.2008 - 07.2012
Skills
- Logistics Project Coordination
- negotiation
- management of business
- supply chain management
- administration
- inventory management
- customs clearing and forwarding legislation
- transport allocation coordination
- Multi-Modal Tracking
- Collaborative Work Style
- Effective Communicator
- respectful
- conflict management and resolution
- self-confident
- reliability
Sales leadership
Leadership Experience
Leading by example and from the front is one of the main objectives. I strive to motivate and inspire the team to follow SOPs and implement innovation that will ultimately benefit the institution.
Timeline
MANAGING DIRECTOR
SERENITY LOGISTICS CONSULTANCY,LDA
01.2022 - Current
CLEARING AND FOWARDING MANAGER
LBH MOZAMBIQUE, LDA
01.2017 - 01.2022
CUSTOMS OPERATIONS OFFICER
ANADARKO AREA 1
01.2014 - 01.2016
EXPORT CLERK
BRIDGE SHIPPING MOZAMBIQUE,LDA
01.2012 - 01.2014
IMPORT AGENT
SDV AMI
01.2011 - 01.2012
Bachelor Degree - Economics and Management
UNIVERSIDADE CATOLICA DE MOCAMBIQUE
03.2008 - 07.2012
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