Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isabel Maria Lobo Filipe

Sustainable Development Project Manager
Matola

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

19
19
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Operations Manager - Officer in Charge

UN Women
06.2024 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Respectful Workplace Faciliator

UN WOMEN
08.2023 - Current

RWFs are a network of peer volunteers within UNDP, UNFPA, and UN Women country and regional offices. There are currently 77 offices participating, and there are over 130 RWFs.

Tasks:

- Providing a safe place for colleagues to confidentially discuss and address their concerns.

- Support early and informal conflict resolution with awareness raising and easy access.

- Promoting positive examples & values in the workplace, such as Dignity, Mutual Respect and Fairness.

Finance Associate

UN WOMEN
09.2020 - Current

Under the overall guidance of the Country Representative and the daily supervision by the Operations Manager, the Finance Associate is responsible for the execution of a wide range of administrative and financial services in the Country Office ensuring timeliness, efficiency, and transparent use of financial resources. As been a backup of Operations Manager duties including during his/her details assignment.

As Finance:

- Manage all transactions in the Atlas and Quantum (New ERP system), including month-end closure procedures.

- Collaborate with the program team and operations Manager in the preparation of budgets and their introduction in the Atlas and now in Quantum.

- Petty cash custodian

- Collaborate with program officers of various projects and partner organizations in the reception, verification, and submission of periodic financial reports, including the posting of the expenses (Liquidation of the advance) and its clearance in the Atlas/Quantum.

- Make the pre-award assessment for potential partners and follow the entire process of the project cycle.

- Manage the budget utilization (Burning rate) of the projects and the organization to meet the delivery (results).

- Work in collaboration with Operations Manager, to develop the annual work plan for the operations team and oversee its implementation and monitoring.

- Participate in review meetings and assess the managerial and operational capacities of implementing partners in collaboration with the programme and technical team.

- Participate in review meetings and assess the managerial and operational capacities of implementing partners in collaboration with the programme and technical team.

- Manage business process mapping and establish internal standard operating procedures in all areas of the Operations Team’s functions.

- Review and take corrective action as appropriate on audit findings.

- Manage the implementation of corporate, budget, financial, procurement, and HR policies and systems and ensure adequate training of staff and project personnel on these issues.

- Being designated as alternate to oversee all operations activities, including finance, human resources, procurement, transport, IT, security, administration and ensure they follow UN Women rules, regulations, policies, and procedures.

- Review and take corrective action as appropriate on audit findings under supervision of the Operation Manager.

- Oversee all operations activities, including finance, human resources, procurement, transport, IT, security, administration and ensure they follow UN Women rules, regulations, policies and procedures.

- Manage Mozambique CO’s assets and liabilities and ensure proper inventory control.

- Brief supervisor and staff on security matters and disseminate relevant information as advised by UNDSS when designated by Operation Manager.

- Ensure that personnel request appropriate security clearance for travel.

- Participate in working groups on operations issues to ensure UN Women’s interests are reflected in common system activities related to common services and premises, cost recovery and cost sharing arrangements.

- Training staff in Quantum, the new ERP system.

Grant Specialist

Counterpart International
04.2019 - 07.2020

As a grant’s specialist, she worked with 6 organization divided in 3 areas (biodiversity,

extractive industry, and climate change) in addition to the responsibilities described in the grants officer position, her job duties involved:

- Monitor program budgets and expenditure and coordinate with Program manager and ensure effective program.

- Maintain records of all payments, manage all change requests and perform research on all grant issues and prepare monthly records for all grant related activities.

- Administer grant records and evaluate financial reports to analyze all annual progress and perform review on grant expenditure.

- Deadline tracking and follow-up: track due dates for new submissions, renewals, re submissions, progress reports, final reports, no cost extensions.

- Grant and contracts budget preparation: review and ensure accurate grant budget submission according to sponsor.

- Finance Monitoring and Reporting.

- Maintain multiple databases with up-to-date grant information; Create electronic and paper grant files for all awarded grants and ensure all additions/modifications to awards are tracked and recorded.

- Training relevant staff in partner organizations in techniques and procedures of financial accounting and Procedures of USAID and CPI

- Close out preparation for all grantees.

Grants Officer

Counterpart International
04.2017 - 04.2019

she worked with 19 organization divided in 6 areas (biodiversity, extractive industry, climate change, good governance, education health and elections) and her job duties involved:

- Oversee the process for writing a grant proposal that outlines how the organization would use the money.

- Handle the day-to-day business management grant management (non-programmatic) aspects of grants.

- Implement systems and monitored procedures to ensure proper stewardship of funds on pre-awards, award, post-awards, and close-out.

- Ensure that the grant funds, when awarded, are appropriately used.

- Keeps accurate and complete financial records for each program.

Finance and Administration Manager

PATH
04.2016 - 04.2017

As a finance and administration officer she managed the Malaria Care project with sites in

Pemba, Nampula, Zambezia, Tete and Maputo and my job duties involved:

- Managed the accounting, finance, administration, and HR components of the program, including petty cash funds and field office finance, accounting, and administrative activities.

- Coordinated monthly requests for funds to ensure the project has all necessary funds for operations and coordinate and oversee program tendering and procurement activities in country.

- Reviewed and approve all vouchers prepared (disbursement, receipt, and general journal vouchers) for expenditures and ensure that expenses are reasonable, allowable, and allocable to the project.

- Supervised project staff, consultants, and partners working in finance and administration for the project.

- Produced budget projections, analysis, and reports for review and action by the Country coordinator, Operation Teal Leader in Washington D. C and for submission to USAID.

Finance Officer

PATH
08.2014 - 03.2016

As Finance Officer she managed the Malaria Care project, Early child Development project,

Nutrition project and Mother to child health Project and her job duties involved:

- Prepared payments and ensure timely approval and payment using Quick Books.

- Oversaw the petty cash disbursement and ensure proper reconciliation and replenishment.

- Supported travel arrangements, including collecting and processing travel advances and expenses.

- Supported the Finance Manager in budget, accounting, and financial activities; Supported the Finance Manager to compile and prepare the monthly expenditure report.

Grants Administrator

ADPP Mozambique
01.2012 - 08.2014

As Finance Officer she managed the Malaria Care project, Early child Development project,

Nutrition project and Mother to child health Project and her job duties involved:

- Prepared payments and ensure timely approval and payment using Quick Books.

- Oversaw the petty cash disbursement and ensure proper reconciliation and replenishment.

- Supported travel arrangements, including collecting and processing travel advances and expenses.

- Supported the Finance Manager in budget, accounting, and financial activities; Supported the Finance Manager to compile and prepare the monthly expenditure report.

Finance Monitoring Officer

Southern African AIDS Trust
02.2005 - 01.2012

Supported 25 partners organization in Mozambique in accounting of projects funds to SAT:

- Monitoring and controlling the use of SAT funds by partners organization,

- Training relevant staff in partner organizations in techniques and procedures of financial accounting and supporting the Country Program Manager in the management of partner’s contract.

- Conducted regular partner monitoring and training visits in collaboration with Country Program Officer to assure continued capacity and good accounting practices.

- Received partners financial reports, controls the timeliness and accuracy of the reports as well as the use of funds according to the provision of the contract and advice the partners and SAT country team of any variances or lapses.

- Verifying financial data and maintain accurate records, supporting monetary transactions and resolving accounting issues.

- Process bills, checks, receipts, and other documents, ensuring all documents are properly signed and distributed.

- Verify financial and other data (e.g., tax identification numbers and monitoring financial transactions.

- Enter data and maintain updated records and assist with account reconciliations.

- Report the status of accounts and discrepancies, Communicate with vendors, customers, and colleagues.

Education

Post - Graduation 🎓 - Sustainable Development Project Manager

ISG Mozambique
Maputo
04.2001 -

Honor Degree - Business Management And Administration

Escola Superior De Economia E Gestao
Maputo
04.2001 -

Bachelor - Economy And Management

Universidade Catolica De Mozambique
04.2001 -

Skills

  • Operations Management
  • Problem-Solving
  • Customer Service
  • Performance monitoring
  • Decision-Making
  • Inventory Management
  • Staff Training
  • Project Management
  • Forecasting and Scheduling
  • Policies and procedures implementation
  • Invoice Processing
  • Risk Management

Certification

Sustainable Development Project Manager

Timeline

Operations Manager - Officer in Charge

UN Women
06.2024 - Current

Respectful Workplace Faciliator

UN WOMEN
08.2023 - Current

Respectful Workplace Facilitator

08-2023

Finance Associate

UN WOMEN
09.2020 - Current

Sustainable Development Project Manager

12-2019

Grant Specialist

Counterpart International
04.2019 - 07.2020

USAID Rules & Regulations

08-2018

Grants Officer

Counterpart International
04.2017 - 04.2019

Project Administration

09-2016

Finance and Administration Manager

PATH
04.2016 - 04.2017

Finance Officer

PATH
08.2014 - 03.2016

Grants Administrator

ADPP Mozambique
01.2012 - 08.2014

Finance Monitoring Officer

Southern African AIDS Trust
02.2005 - 01.2012

Post - Graduation 🎓 - Sustainable Development Project Manager

ISG Mozambique
04.2001 -

Honor Degree - Business Management And Administration

Escola Superior De Economia E Gestao
04.2001 -

Bachelor - Economy And Management

Universidade Catolica De Mozambique
04.2001 -
Isabel Maria Lobo FilipeSustainable Development Project Manager