Hevaldo Samussone Armando Langa
Matola
Summary
I got the opportunity to continue my studies in Ethiopia and finally South Africa. I acquired the opportunity as Credit Controller at BigSuns Supermarket, then I got the chance to be the Junior Auditor and Insurance Technician for 65 Automobiles and other Types of Insurance at MECTS and companies of the group and at Sentral Procurement and Logistics as the Sales Executive and Procurement at SPL wining 2 Tenders over 100 million meticals..The nature of my degrees and courses has prepared me for this position. It involved a great deal of independent research, requiring initiative, self-motivation and a wide range of skills. For one course which was, International Business and Management, where for a project we had to choose where to invest between India or Philippines, an understanding of the P.E.S.T.L.E factor was important to the analysis of India or Philippines in terms of all their 6 factors Environment thus enabling the attainment of knowledge of how each sector is impacted in the different countries.
Overview
16
16
years of professional experience
23
23
years of post-secondary education
3
3
Languages
Work History
Sales Executive / Procurement
SPL SA
01.2022 - Current
- Served as the procurement specialist and was responsible for planning and coordinating the relationships with suppliers, manufacturers and vendors
- Established a strategy to find new prospects and sales opportunities and secure the business objectives according to relevant SPL strategic directions
- Found and retained clients, encouraged existing clients to purchase added products or features, and remained abreast of changes in the consumer market
- Accountable to secure up-to-date market intelligence, evaluating suppliers, products, and services, negotiating contracts, and ensuring that approved purchases are cost-efficient and of high quality
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Achieved or exceeded company-defined sales quotas.
Insurance Agent
MECTS
01.2021 - 11.2024
- Volunteered to be the company's insurance Agent, verifying compliance in order to make premium payments and inclusions for a fleet of over 70 vehicles of all classes
- Handled Workmen's Compensation and renewals for companies of the Group
- Followed up on claims and closed all insurance claims for all accidents by the end of the year, providing telephone and e-mail assistance and liaising with specialists to gather information and opinions
- Negotiated and defined the specific terms of insurance policies with insurers or policyholders and kept detailed records of all vehicles of memorized policies
- Followed applicable insurance laws
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Internal Auditor Junior
MECTS
01.2021 - 12.2021
- Engaged in audits in accordance with the audit program at MECTS, validating the internal control system of all departments in MECTS (Finance, Operations and Procurement) and risk assessment of all departments to be audited
- Documented standard operating procedures (Logistics, Procurement and Maintenance Departments)
- Ensured and validated compliance with policies, plans, procedures, laws and regulations and verified and advised on the safeguarding of project assets
- Communicated and collaborated with audit clients, stakeholders and other internal or external parties involved in the process
- Monitored the implementation and resolution of audit recommendations and issues
- Identified and reported audit issues.
- Documented recommendations to improve internal controls.
- Produced audit reports.
- Participated in special projects as requested by senior leadership, providing subject matter expertise on internal controls and risk management practices.
- Investigated discrepancies discovered during auditing process.
- Contributed to a positive work environment by collaborating effectively with colleagues across all levels of the organization.
- Maintained up-to-date knowledge of industry trends and emerging risks, ensuring relevance in audit approach and methodology.
Stock Controller
Big-Sun Supermarket
02.2019 - 11.2019
- Focused on the quality of the assortment of products: variety, prices of new and different products, and working rotation in all sectors of the supermarket
- Implemented personalized strategies that aimed to facilitate the consumer's purchasing journey and to convey that social connection is an indicator of success
- Designed the customer's journey in the store to ensure they leave with a favorable experience, both as a salesperson, stock controller, and cashier on both shifts
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Assistance Manager
Master Keys
01.2012 - 12.2012
- Worked as a locksmith at the Master Keys branch in Rondebosch
- Tasked with various duties such as understanding everything behind the lock and key, knowing how to copy the type of key, reproduce license plates, synchronize the remote, sometimes repair and adjust residential locks
- Helping to ensure the smooth running of a part of the administration, guaranteeing excellent service and quality solutions for locksmiths and their customers and the profitability of the business
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Used key cutting machines to duplicate or cut new keys.
- Built strong relationships with suppliers leading to timely delivery of quality materials at competitive prices.
- Enhanced client satisfaction by providing prompt, professional service in emergency situations.
- Maintained accurate records of completed jobs, customer information, and payments received to facilitate efficient business operations.
- Maintained a clean work environment while completing tasks to minimize disruption to clients'' homes or businesses.
- Cut keys accurately using specialized equipment, ensuring precision fit and function for clients.
- Educated clients on proper lock maintenance and usage to extend product life and prevent malfunctions.
- Improved security for clients by installing and maintaining various types of lock systems.
- Communicated with customer about specific security needs, adapting plans to meet needs and budget constraints.
Official
Mozambican Consulate
03.2010 - 07.2010
- Job Shadow at the Mozambican Consulate in Cape Town, which was a unique experience with highly gifted professionals in their fields of work and foreign administration for the benefit and interest of the country
- During the Job Shadow, which required the epistemology and ethical deontology of a diplomat in a real working environment, accompanied by the routine of the consulate staff in order to learn the requirements and details of the process and function of obtaining all types of visas for various foreigners
- Answered high volume of phone calls and email inquiries.
- Took notes and dictation at meetings.
- Screened personal and business calls and directed to appropriate party.
- Learned the required the specific policies or procedures related to passport services.
- Maintained strict compliance with federal regulations and guidelines, ensuring all passport applications met required standards.
- Organized office supplies inventory efficiently and maintained an orderly workspace, which contributed to a productive work environment.
- Ensured accuracy in data entry for passport applications, reducing errors and improving overall office efficiency.
- Expedited emergency passports for individuals facing urgent travel needs by swiftly prioritizing and processing their requests.
- Conducted thorough application reviews to detect fraudulent activity or discrepancies, safeguarding the integrity of the passport issuance process.
- Managed sensitive information with discretion, maintaining confidentiality of applicant''s personal data at all times.
- Handled complex cases involving special circumstances or exceptions by thoroughly researching available options and providing clear guidance for applicants.
- Performed routine data entry or document management.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Issued public notification of official activities or meetings.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Helper
St Lukes Hospice
05.2009 - 08.2009
- Company Overview: Community service organization offering a better experience to all patients and support to the community of Kenilworth and beyond
- Community Service as part of the academic curriculum at St Luke's Hospice, accumulating a total of over 480 hours during my studies
- Community service organization offering a better experience to all patients and support to the community of Kenilworth and beyond
- Maintained a clean, safe, and organized home environment for family members.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Established trust with employers through reliable performance in completing daily tasks efficiently.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted elderly family members with personal care needs such as bathing or dressing routines if required.
- Cared for houseplants by frequently watering during owners' absence.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
Education
BBA - Business Management
VARSITY COLLEGE
Varsity College 04.2001 - 07.2018
BBA - Strategic Management
VARSITY COLLEGE
Varsity College 04.2016 - 12.2016
Senior National Certificate full Matriculation Exemption (MATRIC) - undefined
St Joseph's Marist College
01.2007 - 12.2011
Skills
- Proficient in Microsoft office suite
- Moderate knowledge of PHC
- Good verbal and written communication skills
- Teamwork
- Strategic thinking
- Problem solving
- Adaptability
- Ability to grasp new ideas
- Attention to detail
Lead prospecting
Business networking
Customer service
Decision-making
Sales presentations
Product promotions
Client acquisition
Competitor analysis
Email campaigns
Secondary Education
Senior National Certificate full Matriculation Exemption (MATRIC), St Joseph's Marist College, Cape Town, Western Cape, South Africa, 01/01/11
Personal Information
- Gender: Male
- Nationality: Mozambican
- Marital Status: Single
Chess(R1400), Travelling, Forex Trading, Reading, Theatre, Endurance sports, Strategic games,
Chess rating of 1400
Traveling, Poker and forex trading also seem like they could go hand in hand, especially if you like keeping up with global markets.
And endurance sports—are we talking marathons, Muay Thai and Gyming
Timeline
Sales Executive / Procurement
SPL SA
01.2022 - Current
Insurance Agent
MECTS
01.2021 - 11.2024
Internal Auditor Junior
MECTS
01.2021 - 12.2021
Stock Controller
Big-Sun Supermarket
02.2019 - 11.2019
BBA - Strategic Management
VARSITY COLLEGE
04.2016 - 12.2016
Assistance Manager
Master Keys
01.2012 - 12.2012
Official
Mozambican Consulate
03.2010 - 07.2010
Helper
St Lukes Hospice
05.2009 - 08.2009
Senior National Certificate full Matriculation Exemption (MATRIC) - undefined
St Joseph's Marist College
01.2007 - 12.2011
BBA - Business Management
VARSITY COLLEGE
04.2001 - 07.2018
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