Elidio Khossa
Biquel
Maputo,Maputo City
Summary
BACKGRAUND
Specialist in strategy and business development, with 18+ years of experience in management and administration of companies, operations, business planning and development, contract management, project management, logistics, and business monitoring and evaluation. Has 15+ years of experience in human resources management, client and supplier management, government and non-governmental entity management and coordination, and collaboration with development partners and financiers, including investment mobilisation. Possesses 15+ years of experience collaborating with water and sanitation regulators, having developed tariff proposals for water system operators and performance indicators for regulatory frameworks and participated in the drafting of the delegated management contract (lease and management contracts).
Has 10+ years of experience in project and crisis management, risk mitigation, primarily related to climate change, having successfully designed and implemented contingency plans to minimize service disruptions since March 2019, successfully applied and implemented the Emergency Response Component of the World Bank (CERC), restoring water supply system infrastructure destroyed by cyclones and floods in central Mozambique.
Successfully designed and implemented the Covid-19 mitigation plan for water supply system operators and staff, ensuring service continuity. Designed and implemented monitoring and evaluation models for infrastructure development projects and programs, KPIs, activity plans, budgets, and reporting to partners, including the World Bank, government and non-governmental organisations. Has 20+ years of experience leading and manage multidisciplinary teams, promoting a culture of innovation, collaboration, responsibility, and creating a harmonious and inclusive work environment Assertive Business Development Director prepared to take next step with new team in any industry and services. Customer-oriented and methodical with topnotch strategic planning and market development talents. Over 15 years of experience developing, generating and maintaining leads for water businesses. Assertive Business Development Director prepared to take next step with new team in any industry. Customer-oriented and methodical with topnotch strategic planning and market development talents. Over 15 years of experience developing, generating and maintaining leads for water business. Professional Business Development Executive with vital abilities in sales. Delivers above-quota results through tenaciously built partnerships and impressive revenue-generating skills. Specializes in driving business success. Professional Business Development Executive with vital abilities in sales. Delivers above-quota results through tenaciously built partnerships and impressive revenue-generating skills. Assertive Business Development Director prepared to take next step with new team in any industry. Customer-oriented and methodical with topnotch strategic planning and market development talents. Over 15 years of experience developing, generating and maintaining leads for water business. Hardworking and passionate job seeker with strong organisational skills and ready to help team achieve company goals. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organisational skills and ready to help team achieve company goals. Assertive Business Development Director prepared to take next step with new team in public services, construction industry among others. Customer-oriented and methodical with topnotch strategic planning and market development talents. Over 15 years of experience developing, generating and maintaining leads for water businesses. Assertive Business Development Director prepared to take next step with new team in any industry. Customer-oriented and methodical with topnotch strategic planning and market development talents. Over 15 years of experience developing, generating and maintaining leads for water businesses. Balanced Business Development Director ready for new position where talents in forecasting and proposal development can be utilised. Committed to building strong and loyal client relationships and partnerships built on trust. Over 1 year of experience working as business development director in funding mobilisation. Balanced Business Development Director ready for new position where talents in forecasting and proposal development can be utilised. Committed to building strong and loyal client relationships and partnerships built on trust. Over 1 year of experience working as business development director in founding mobilisation. Assertive Business Development Specialist prepared to take next step with new team. Customer-oriented and methodical with topnotch strategic planning and market development talents. Over 15 years of experience developing, generating and maintaining leads for water businesses. Balanced Business Development Director ready for new position where talents in forecasting and proposal development can be utilised. Committed to building strong and loyal client relationships and partnerships built on trust.
Overview
28
28
years of professional experience
16
16
years of post-secondary education
Work History
Planning and Business Development Director
FIPAG
Maputo
04.2022 - 07.2023
- Planned and ensured execution of activities and budgets to fulfils Mozambique
- Government's Five-Year Plan 2020-2024 and achieved over 100% of 2022 goals and of 2023 goals by June 2023;
- Designed and implemented management, monitoring, evaluation, and reporting model for projects, activity plans, budgets, and performance indicators (KPIs), reducing information delay time for management and decision-making by 50%;
- Established periodic study model to optimize major operational costs of water supply systems, contributing to 10% cost reduction;
- Conducted tariff studies and submitted them for regulator approval, contributing to increase in revenue, improved system sustainability, and continuity of water supply services to more than 4 million people in urban areas of Mozambique; and
- Designed models for periodic reports and KPIs for government, development partners, financiers, enabling timely decision-making.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
Operation Director
FIPAG
Maputo
03.2016 - 04.2022
- Developed and implemented global model, policies, and procedures for asset management, contributing to optimisation of maintenance plans, performance evaluation, and ensuring investments were made and prioritised on sustainable basis;
- Managed Delegated Management Contracts (Lease and Management) with Private
- Water Operators in Maputo and Performance Contracts with Operational Regions of North, Central, and South, ensuring compliance with service levels and agreed performance indicators;
- Developed energy efficiency and water treatment programs, loss reduction, contributing to 15% improvement in operational efficiency and company sustainability;
- Developed and implemented emergency plans for restoration of systems affected by cyclones and floods in central and northern Mozambique, mitigation of water shortages due to water crisis in southern Mozambique, and impacts of Covid-19, for all urban water supply systems;
- Implemented innovative billing and complaint handling solutions, increasing revenue levels by approximately 15 to 25% and reducing response time by 90%, impacting customer satisfaction;
- Developed and implemented integrated information management system with operational indicators, improving operation efficiency, reducing operation failures by.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality
- Monitored office workflow and administrative processes to keep operations running smoothly
- Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement
Regional Director
FIPAG
Nampula
06.2009 - 04.2016
- Revitalized water supply services serving 7 cities in northern region o
- Increased service levels and coverage from 18% in 2009 to 55% in 2016, with workforce of 412;
- Ensured system maintenance and continuity of water supply services serving around 1,050,000 people per day;
- Achieved annual business plans and achieved business goals, increasing number of customers from 21,200 to around 63,740 and average annual revenue of 95% (US$ 8.5 million) as planned.
- Recruited talented individuals bringing good skills to technical and commercial departments.
Director of Operational Area of Nampula
FIPAG
Nampula
03.2009 - 06.2009
- Achieved 100% of new connection goal (from 12,000 to 17,000 customers);
- Collected 85% of projected revenue (about US$ 3 million), ensured service continuity for around 300,000 people, and managed 104 workers.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Drafted and distributed reports to assist board members with critical business decisions.
Director
FIPAG
Quelimane
11.2006 - 03.2009
- Improved service levels from 6 intermittent hours to 20 consecutive hours per day;
- Exceeded new connection goal, increasing number of customers from 3,012 to around 9,000; and Achieved 77% revenue collection rate (US$ 1.2 million) and ensured service continuity for around 170,000 people per day, managing 85 workers.
Contract Manager
FIPAG
Maputo
09.2004 - 11.2006
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
- Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
- Compiled required documentation to keep contracts compliant with Delegate Management framework requirements.
- Interpreted contact terms and coordinated solutions to resolve disputes between Lessor and Operators.
- Increase revenue by 15%
Chef of Commercial Department Aguas De Tete
Aguas de Tete Company
Tete
11.1995 - 03.2003
- Manage over 20 customers call per day and increased sales by 20%
- Modernized work processes to reduce client complains and waiting times and boost daily output
Education
Postgraduate Degree - Strategy and Business Development
Apolitecnica University
Nampula 02.2010 - 06.2011
Licence Degree - Business And Administration Management
Apolitecnica University
Maputo 02.2004 - 11.2008
Institute - Geology And Mine
Moatize Institute of Geology And Mines
Moatize-Tete 02.1990 - 11.1994
10th grade -
Ulongue Secondary School
Ulongue 02.1986 - 11.1990
Skills
Proficient financing mobilization, operational and strategic planning;undefined
Accomplishments
- SEMINARS AND CONFERENCES
- World Water Congress, Copenhagen, 2022
- World Water Forum, Dakar, 2022
- International conference for urban water, Maputo 2021
- Water Company Engineering days of Portugal, Lisbon, 2019
- United Nations Conference on Informal Settlements, Pretoria, 2016
- Investment Conference for the Nampula Province, Nampula, 2015, VII
- OTHER ACTIVITIES
- President of the Fiscal Board of Águas da Região Metropolitana de Maputo Company, from May 2022 to the present
- Participated in the creation of 4 regional water companies in Mozambique, May 2021
- President of the Fiscal Board of Águas da Região de Maputo, from Jun 2016 to
- November 2021
- Member of the technical team of the Ministry of Public Works, Housing, and Water
- Resources for harmonization of the water and sanitation Project law
- Lecturer in Management Accounting and Introduction to Management at the
- Polytechnic University of Quelimane
- VIII
- LANGUAGE PROFICIENCY
- Fluency in Portuguese and a working knowledge of English
- IX
- CONTACT INFORMATION
- Phone: +258-846242032 / +258-864317849
Timeline
Planning and Business Development Director
FIPAG
04.2022 - 07.2023
Operation Director
FIPAG
03.2016 - 04.2022
Postgraduate Degree - Strategy and Business Development
Apolitecnica University
02.2010 - 06.2011
Regional Director
FIPAG
06.2009 - 04.2016
Director of Operational Area of Nampula
FIPAG
03.2009 - 06.2009
Director
FIPAG
11.2006 - 03.2009
Contract Manager
FIPAG
09.2004 - 11.2006
Licence Degree - Business And Administration Management
Apolitecnica University
02.2004 - 11.2008
Chef of Commercial Department Aguas De Tete
Aguas de Tete Company
11.1995 - 03.2003
Institute - Geology And Mine
Moatize Institute of Geology And Mines
02.1990 - 11.1994
10th grade -
Ulongue Secondary School
02.1986 - 11.1990
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