Microsoft Office (Word, Excel, PowerPoint, Outlook)
Graduated in Economics from the Unitiva University - WUTIVI in 2016, with specialization in the financial and insurance area. Currently, I am working as a Corporate Customer Manager at the Interacional Insurance Company of Mozambique - SIM (IMPAR).
As an economist, I have techniques for calculating and analyzing Macroeconomic variables, Project Analysis, Actuarial Calculation and Quantitative Methods. In addition, I have been improving skills in preparation and reading of accounting documents and knowledge of the Mozambican banking legislation.
· Understand the macroeconomic environment and based on the perspectives to propose the offer of beneficial products for the business fabric;
· Identify potential customers and business opportunities;
· Monitor the provision of services to customers, develop the scope of service offerings, aligning them with customer expectations;
· Develop a continuous relationship with customers, understand their business needs, providing information and advice;
· Obtaining feedback around satisfaction with the provision of services of the organization;
· Direct collaboration with the Director of the Commercial Department in the development, communication and implementation of strategies and processes for effective growth of the organization;
· Manage the performance of the staff of Insurance agents, performance indicators, goal setting, training, monitoring and staff development;
· Continuous analysis and evaluation of performance in relation to trapped objectives and report of the results obtained;
· Presentation of Restructured Debt Plan for corporate clients with liquidity problems;
· Developed and executed sales presentations as well as both internal and external product training workshops.
· Maximized sales by updating procedures for and increasing productivity.
· Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
· Built relationships with customers and community to establish long-term business growth.
· Reduced allowance spending improving timing and quality of operational processes.
· Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
· Created reports by tracking weekly sales.
Sales Reporting
undefinedMicrosoft Office (Word, Excel, PowerPoint, Outlook)
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