Denise Banqueiro Dambi
Financial Assistant/ Administrative Assistant
Maputo,MPM
Summary
Background includes working in both financial and accounting department as an assistant which gave the opportunity to deepen my knowledge in general office management, tax legislation and bank reconciliation. Excellent listening and communication skills with organized and systematic approach. Good computer skills (Word, Excel, PowerPoint, Outlook and Google apps).
Third year of Financial Management and Insurance at Institute of Science and Technology of Mozambique (ISCTEM).
Overview
7
7
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Financial and Administrative Assistant/ Translator
JiangSu Geology & Engineering
Maputo, Maputo
03.2018 - 05.2020
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Providing support to Accounting and Financial Department, analyzing financial documents such as receipts, expense reports and invoices.
- Performing basic office tasks, such as filing, data entry, answering phones (Managing over 50 customer calls per day) and processing mail, organize meetings, conferences and maintain office schedule.
- Handling communications with clients and vendors via phone, email, and in-person.
- Read given material and research industry-specific terminology
Translate and provide interpretation services (English-Portuguese/ Portuguese-English)
Proofread documents for format consistency and accuracy.
Accounting Department Assistant
Serviҫos De Gestão De Frotas (SGF)
Maputo, Maputo
04.2017 - 01.2018
- Schedule and confirm appointments for clients, customers, or supervisors.
- Prepare conference or event materials, such as flyers or invitations.
- Analyzed and researched reporting issues to improve accounting operations procedures.
- Explain services and prices and demonstrate their use.
- Contact customers to persuade them to purchase services.
- Making invoices and receipts using Primavera system
- Performed reconciliations of bank and credit card accounts.
- Assisted in proper processing of up to 20 bookings monthly, encompassing multiple representatives
Administrative Assistant / Account Support Officer
Standard Bank, SA
Maputo, Maputo
04.2013 - 01.2017
- Count money in cash drawers at beginning of shifts to ensure that amounts are correct
and that there is adequate change. - Answer customers' questions, and provide information on procedures or policies.
- Establish and maintain relationships with individual or business customers or provide
assistance with problems these customers may encounter. - Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Direct visitors or callers and handle their inquiries or direct them to appropriate persons according to their needs.
- Maintain scheduling and event calendars.
- Arrange conference, meeting, or travel reservations for office personnel.
- 6 months is training "Balcão Simulado" witch included all areas of bank.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
Education
3rd Year - Financial And Insurance Management
Instituto Superior De Ciencia ETecnologia (ISCTEM)
Maputo 03.2019 - Current
High School Diploma -
Escola Secundária Armando Emilio Guebuza
Maputo 02.2008 - 12.2012
Skills
Goog Communication Skills
Listening to audiobooks and leaning new things.
I have started listening to audio book in October 2021 and since then I've read 17 different books, It has become my new favorite thing to do when I am free and I've also learned a lot and it was a great way to build listening skills, develop fluency, expand vocabulary and general knowledge of the world.
Timeline
3rd Year - Financial And Insurance Management
Instituto Superior De Ciencia ETecnologia (ISCTEM)
03.2019 - Current
Financial and Administrative Assistant/ Translator
JiangSu Geology & Engineering
03.2018 - 05.2020
Accounting Department Assistant
Serviҫos De Gestão De Frotas (SGF)
04.2017 - 01.2018
Administrative Assistant / Account Support Officer
Standard Bank, SA
04.2013 - 01.2017
High School Diploma -
Escola Secundária Armando Emilio Guebuza
02.2008 - 12.2012
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