Dynamic and energetic Store Manager at Massmart Holdings (Builders Warehouse) with a proven track record in enhancing customer satisfaction and driving profitability through strategic expense management and effective people management. Skilled in financial analysis and loss prevention, I successfully implemented cost-saving measures that significantly improved operational efficiency, I strong believe staff engagement and promote diversity and inclusion.
Hi, I’m
Cuda Cebola Chinzara
Matola
Summary
Overview
17
years of professional experience
Work History
Massmart Holdings (Builders Warehouse)
Store Manager
09.2024 - Current
Job overview
- Led daily store operations.
- Developed and implemented strategies to enhance customer service and increase satisfaction.
- Train and Develop staff on business culture, engagement, trust and respect for individual.
- Analyzed sales and margins for the day and provide recommendation on areas of improvements to Sales Manager
- Coordinate promotional events to drive feet and busket
- Rotated merchandise and displays to reinforce through the eyes of the customer
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Implement loss prevention strategy to reducing shrinkage.
- Expense Management to make sure they are inline to budget
- Manage stock inventory and make sure stock is received in time
Massmart Holdings (Builders Warehouse)
Financial Administrative Manager
10.2013 - 07.2024
Job overview
- Submission of IVA, IRPC and IRPS
- Expense management to make sure they are inline to the budget
- Implemented cost-control measures, reducing unnecessary expenditures.
- Coordinated audits by preparing documentation and liaising with internal and external auditors.
- Analyzed financial data to inform strategic decision-making for upper management.
- Managed accounts payable and ensuring timely payments and accurate recordkeeping.
- Complied with established internal controls and policies.
- Performed banking, business administration and financial tasks
- Assist in sales strategy planning and customer service
PG Industries Mozambique, LDA
Bookkeeper
11.2012 - 09.2013
Job overview
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Reconciled bank statements monthly, identifying discrepancies and resolving issues efficiently.
- Maintained accurate financial records to streamlined reporting.
- Processed payroll for employees, ensuring compliance with tax regulations and internal policies.
- Maintenance of fixed assets on Balance Sheet
PG Industries Mozambique, LDA
Financial Administrator
08.2010 - 10.2012
Job overview
- Assisted in budget preparation by gathering and analyzing financial data from various departments.
- Prepared monthly financial reports, highlighting discrepancies and recommending corrective actions.
TM Enterprise
Store Supervisor
12.2008 - 07.2010
Job overview
- Assisted in managing daily store operations to ensure smooth workflow.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Organized merchandise displays to enhance product visibility and attract customers.
- Supported inventory management by monitoring stock levels and assisting with restocking efforts.
Education
Stratagem Business Training SpecialistSouth Africa
No Degree from Retail Finance Management
11-2017
University Overview
Kuwadzwana High SchoolZimbabwe (Banket)
No Degree from Commercial Subject At A Level
11-2005
University Overview
Skills
- People Management
- Expense Management
- Sales and Margin Analysis Management
- Customer service centric and strategy management
- Replenishment of stock
- Assets protection and loss risk management
- Financial records and reports analysis
- Taxation in Mozambique
- Merchandise Management
Additional Information
Additional Information
A failure to plan is a plan to fail
Languages
English
Full Professional
Portuguese
Full Professional
Timeline
Store Manager
Massmart Holdings (Builders Warehouse)
09.2024 - Current
Financial Administrative Manager
Massmart Holdings (Builders Warehouse)
10.2013 - 07.2024
Bookkeeper
PG Industries Mozambique, LDA
11.2012 - 09.2013
Financial Administrator
PG Industries Mozambique, LDA
08.2010 - 10.2012
Store Supervisor
TM Enterprise
12.2008 - 07.2010
Stratagem Business Training Specialist
No Degree from Retail Finance Management
Kuwadzwana High School
No Degree from Commercial Subject At A Level
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