Operations and facilities specialist with over 10 years of experience supporting international and high-profile clients in sectors such as oil & gas, logistics, maritime and consulting. Proven track record in managing daily operations, front-desk coordination, procurement, service logistics and corporate client relations. Skilled in handling sensitive administrative processes including contract drafting, supplier engagement, travel arrangements, document control and compliance reporting. Experienced in supporting expatriate staff with regulatory processes (work permits and DIRE) and coordinating closely with HR, legal and IT teams. Demonstrates excellent communication, discretion and multitasking skills in high-pressure environments. Recognized for proactively promoting services, solving operational issues, and ensuring client satisfaction and retention. Fluent in Portuguese and Changana, with intermediate English.
Operations coordination