Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claudia Nicole Arnaldo Da Silva Ambrosio

Maputo

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics. Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

Overview

5
5
years of professional experience

Work History

Gerente

Rose Braimeet
Maputo City
01.2020 - Current
  • Supervisionou operações diárias, incluindo agendamento de turnos, atribuição de tarefas.
  • Produziu relatórios completos, precisos e oportunos das atividades do projeto.
  • Resolveu consultas e reclamações de clientes que exigiam escalonamento em nível de gerência.
  • Realizou avaliações regulares de desempenho para funcionários para identificar áreas de melhoria.

Education

Bachelor of Arts - Direito

Universidade Sao Tomas Democambique
Maputo
03-2025

Skills

  • Sales monitoring
  • Budget assistance
  • Recruiting and interviewing
  • Adobe creative suite (photoshop, illustrator, dreamweaver)
  • Employee performance evaluation
  • Project management abilities
  • Financial reporting

Languages

Portuguese
First Language
English
Intermediate (B1)
B1

Timeline

Gerente

Rose Braimeet
01.2020 - Current

Bachelor of Arts - Direito

Universidade Sao Tomas Democambique
Claudia Nicole Arnaldo Da Silva Ambrosio