Chengetai Makoni

• Collate, analyze, and execute day-to-day training needs in the sales and field operations teams.
• Conduct training sessions for new and current sales personnel with greater emphasis on Train the Trainer programs.
• Designing and executing training for all agents across Mozambique.
• Designing, planning and executing physical training for 700 sales agents in Malawi
• Planning, implementing and managing training budgets for Mozambique & Malawi
• Develop their evaluation tests.
• Systematically collect feedback from trainers and trainees and identify the emergent issues during the process including delivery methodology and satisfaction levels.
• Generate results, continuously measure the performance of trainees after the session and propose changes where necessary.
• Design and develop training modules relating to their work, safety, compensation the product they are selling and how to sell it.
• Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes).
• Coordinate with external trainers whenever required.
• Design, prepare and order educational aids and materials.
• Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.
• Execute Training of Trainers programs for Team Leads, Territory Sales Managers & Regional Sales Managers.
• Stay up to date with the BURN manufacturing training curriculum & training content.
• Liaise with senior training officer on day-to-day training needs of sales and field operations teams, propose remedial actions and follow up for remedial actions.
• Training the TSMs, TLs and the Sales Agents on knowledge of the carbon market, the causes of climate change and its global effects.
• Supported career advancement for employees through personalized coaching and mentoring sessions.
• Implemented post-training surveys and evaluations in order to measure the efficacy of delivered courses.
• Identified training needs and planned classes accordingly.
• Assessed skill gaps for employees and developed training courses to meet identified needs.
• Evaluated employee progress and provided constructive feedback, promoting continuous learning and improvement.

• Facilitated ongoing coaching sessions for employees seeking additional guidance or support in their roles.
• Oversaw a team of trainers responsible for delivering high-quality instruction across various departments within the organization.
• Maintained up-to-date knowledge of industry trends and best practices in training methodologies, adapting strategies as needed to remain competitive.
• Enhanced employee productivity by developing comprehensive training programs tailored to individual needs.
• Spearheaded leadership development programs, fostering a culture of continuous growth and improvement.
• Partnered with external vendors to source specialized training content when necessary, broadening the scope of available resources.
• Streamlined onboarding processes, reducing time-to-productivity for new hires.
• Implemented e-learning solutions for improved accessibility and convenience, resulting in increased participation rates.
• Managed budgets and resources for the training department, ensuring cost-effective program delivery.
• Collaborated with management to identify skill gaps, aligning training initiatives with organizational goals.
• Coordinated cross-functional team trainings for better workplace collaboration and communication.

• Planning and running all Training activities
• Conducting Trainee assessments
• Hazard Identification & Risk Assessment
• Assessing and evaluating the methodology, quality and scope of all training offered by the institution
• Making some internal safety audits and inspections and making recommendations for possible correctives measures to ensure continuous Improvement
• Developing training material for the training
• Recruitment of new trainers in other special areas
• Preparing reports and reporting the Managing Director
• Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
• Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
• Communicated all learning and performance objectives, schedules, and training assessments to upper management.
• Monitored and evaluated training performance to determine quality and cohesiveness.
• Facilitated team-building exercises that improved communication and collaboration among team members.
• Developed comprehensive training modules for enhancing employee skills, leading to improved job performance across departments.
• Managed all exempt employee coaching, training, and performance improvement actions.
• Created in-depth training manual for all employees.

1. Project Management and Target Achievement:
• Ensure all donor-funded project activities and targets for the assigned region are met and exceeded.
2. Dealer /Partnership Relationship Management:
• Build and maintain strong relationships with dealers, ensuring they have adequate stock of pumps, accessories, and promotional materials to facilitate effective sales.
• Build and maintain strong relationships with key partners, acting as a primary point of contact and ensuring ongoing collaboration.
• Proactively address partner needs and concerns, resolving issues and ensuring partnership success.
• Regularly review and assess partnership performance, identifying areas for improvement and optimization.
3. Field Marketing and Sales Support:
• Collaborate with the Senior PSO to execute marketing activities and ensure effective outreach in the field.
• Drive sales efforts within the partnership ecosystem, setting clear targets and monitoring performance against key metrics.
• Collaborate with internal teams (e.g., marketing, product) to develop joint sales strategies and resources.
• Represent the organization at industry events and partner meetings, building strong relationships and promoting partnerships.
4. Strategic Partnership Development.
• Engage potential partner organizations, government agencies, and farmer groups to foster sales initiatives and promote KickStart technologies.
• Identify, research, and evaluate potential partnership opportunities that align with organization goals and market needs.
• Develop and implement a comprehensive partnership strategy, including target partner profiles, go-to-market plans, and performance metrics.
• Negotiate and finalize partnership agreements, ensuring mutually beneficial terms and conditions.
5. Partner Training and Research Analysis:
• Deliver training to partner organization staff, farmer groups, and stakeholders on irrigation practices and the importance of sustainable farming.
• Track and analyze partnership performance, providing regular reports on key metrics and insights.
• Identify trends and opportunities for improvement, informing future partnership strategies.
• Stay informed about industry trends and competitor activities, identifying potential partnerships and opportunities.
6. Dealer Training:
• Provide training for dealers on product knowledge, branding, stock management, and customer engagement techniques.
7. Representation:
• Act as the representative for KickStart in stakeholder forums to communicate the organization’s mission and strategies effectively.
8. Asset Management:
• Oversee all KickStart assets and resources within the assigned region to ensure proper usage and management.
9. Market Testing:
• Work with the Product Innovation and Development team to carry out market tests for new products and services.

* Designed visually engaging marketing and communication materials, including flyers, brochures, banners, posters, business cards, reports, presentations, and infographics.
* Created graphics for social media, websites, and digital campaigns, ensuring alignment with brand identity and audience engagement strategies.
* Collaborated with clients, team leads, and other departments to understand design needs and develop creative concepts.
* Prepared files for professional printing, including layout, color correction, and quality control to ensure high production standards.
* Developed and maintained brand guidelines to ensure consistency across all platforms and touchpoints.
* Used tools such as Corel Draw, Adobe Photoshop, Premiere Pro, and Microsoft Office for design and multimedia work.
* Assisted in the development of event branding, and promotional material for workshops, launches, and training sessions.
* Edited and retouched photos for use in publications, profiles, and online content.
* Managed time effectively to meet deadlines while juggling multiple design projects.

* Led the editorial planning, production, and publishing of the station’s electronic newspaper and television news content, ensuring accurate, balanced, and timely reporting on local and national developments.
* Supervised a team of journalists, reporters, and technical staff to produce daily TV bulletins and digital news publications.
* Edited and reviewed all scripts, articles, and media content for quality, clarity, and journalistic integrity before publication or broadcast.
* Coordinated field reporting, interviews, and investigative pieces, maintaining close communication with local authorities, community leaders, and correspondents.
* Oversaw multimedia content production including video editing, photo journalism, headlines, and layout for the station’s electronic newsletter and website.
* Developed editorial guidelines and trained junior journalists on news ethics, story development, and multimedia storytelling techniques.
* Managed the integration of radio, TV, and digital platforms to ensure cross-platform consistency and maximize audience engagement.
* Curated and scheduled special features, breaking news segments, and public service announcements.
* Worked closely with government information offices, civil society groups, and NGOs to ensure accurate reporting on community health, development, and governance issues.
* Monitored audience feedback and analytics to refine content strategy and improve viewership and readership.

• Coordinating all youth and HIV/AIDS radio programmes
• Recruitment & training of radio freelance presenters
• Producing & presenting radio youth & HIV/AIDS programmes
• Liaising with stakeholders, government and TWR management
• Writing reports and report to the National Director
• Established strong relationships with external partners, fostering a network of support for future collaborations.
• Managed cross-functional teams for effective collaboration and successful project completion.
• Coordinated national events for increased visibility and outreach, strengthening partnerships with key stakeholders.
• Organized training sessions for capacity building, improving staff skillsets and enhancing overall performance levels.
• Conducted thorough pre-interview research to ensure engaging, informed conversations with guests on a wide range of topics.
• Interviewed local and international celebrities to raise brand profile and build listener engagement.
• Operated studio sound boards, desks and playout software for slick, professional broadcasts.
• Attended promotional events to create station awareness and build listener reach.
• Crafted original scripts for commercial and promotional spots, advertising radio station sponsors.
• Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
• Interviewed show guests and moderated discussions.