Chengetai Makoni
Training & Development Specialist
Maputo
Summary
Highly experienced & qualified Training Specialist with over 15-year track record of improving employee performance through effective training programs. Imparts training classes, coaches and mentors employees in group or one-on-one sessions from diverse professional sectors
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
3
3
Certificate
7
7
Languages
Work History
National Training Officer - Mozambique
BURN MANUFACTURING
07.2023 - Current
- Collate, analyze, and execute day-to-day training needs in the sales and field operations teams.
- Conduct training sessions for new and current sales personnel with greater emphasis on Train the Trainer programs.
- Designing and executing training for all agents across Mozambique.
- Designing, planning and executing physical training for 700 sales agents in Malawi
- Planning, implementing and managing training budgets for Mozambique & Malawi
- Develop their evaluation tests.
- Systematically collect feedback from trainers and trainees and identify the emergent issues during the process including delivery methodology and satisfaction levels.
- Generate results, continuously measure the performance of trainees after the session and propose changes where necessary.
- Design and develop training modules relating to their work, safety, compensation the product they are selling and how to sell it.
- Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes).
- Coordinate with external trainers whenever required.
- Design, prepare and order educational aids and materials.
- Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.
- Execute Training of Trainers programs for Team Leads, Territory Sales Managers & Regional Sales Managers.
- Stay up to date with the BURN manufacturing training curriculum & training content.
- Liaise with senior training officer on day-to-day training needs of sales and field operations teams, propose remedial actions and follow up for remedial actions.
- Training the TSMs, TLs and the Sales Agents on knowledge of the carbon market, the causes of climate change and its global effects.
- Supported career advancement for employees through personalized coaching and mentoring sessions.
- Implemented post-training surveys and evaluations in order to measure the efficacy of delivered courses.
- Identified training needs and planned classes accordingly.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Evaluated employee progress and provided constructive feedback, promoting continuous learning and improvement.
Training and Development Coordinator
ProX- ICVL Training Center
01.2022 - 09.2022
- Facilitated ongoing coaching sessions for employees seeking additional guidance or support in their roles.
- Oversaw a team of trainers responsible for delivering high-quality instruction across various departments within the organization.
- Maintained up-to-date knowledge of industry trends and best practices in training methodologies, adapting strategies as needed to remain competitive.
- Enhanced employee productivity by developing comprehensive training programs tailored to individual needs.
- Spearheaded leadership development programs, fostering a culture of continuous growth and improvement.
- Partnered with external vendors to source specialized training content when necessary, broadening the scope of available resources.
- Streamlined onboarding processes, reducing time-to-productivity for new hires.
- Implemented e-learning solutions for improved accessibility and convenience, resulting in increased participation rates.
- Managed budgets and resources for the training department, ensuring cost-effective program delivery.
- Collaborated with management to identify skill gaps, aligning training initiatives with organizational goals.
- Coordinated cross-functional team trainings for better workplace collaboration and communication.
Training Manager
Centro Medico e de Treinamento em Saúde e Segurança (CMTSS)
01.2017 - 01.2021
- Planning and running all Training activities
- Conducting Trainee assessments
- Hazard Identification & Risk Assessment
- Assessing and evaluating the methodology, quality and scope of all training offered by the institution
- Making some internal safety audits and inspections and making recommendations for possible correctives measures to ensure continuous Improvement
- Developing training material for the training
- Recruitment of new trainers in other special areas
- Preparing reports and reporting the Managing Director
- Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Facilitated team-building exercises that improved communication and collaboration among team members.
- Developed comprehensive training modules for enhancing employee skills, leading to improved job performance across departments.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Created in-depth training manual for all employees.
Internal Sales Trader
BSI Steel
01.2013 - 01.2017
- Develops new sales opportunities with customers in defined channels and segments.
- Customer contacts for BSI Steel Products Builds relationships with current accounts and customers in assigned territory(s).
- Achieve assigned sales territory objectives through steering effort to profitable products and profitable customers by maximizing promotion and sales activity.
- Manages entire sales process in assigned territory, including pricing, quotes, inquiries, follow up and closing of sales.
- Generates incremental volume in conjunction with inside and outside sales efforts, including marketing new and existing products.
- Quoting and project management.
- Proactively researches and assesses market trends and utilizes information to drive growth in assigned territory.
- Utilize the AX tool to manage, maintain and communicate lead flow activities.
National Coordinator & Radio Boadcaster
Trans World Radio
01.1998 - 01.2006
- Coordinating all youth and HIV/AIDS radio programmes
- Recruitment & training of radio freelance presenters
- Producing & presenting radio youth & HIV/AIDS programmes
- Liaising with stakeholders, government and TWR management
- Writing reports and report to the National Director
- Established strong relationships with external partners, fostering a network of support for future collaborations.
- Managed cross-functional teams for effective collaboration and successful project completion.
- Coordinated national events for increased visibility and outreach, strengthening partnerships with key stakeholders.
- Organized training sessions for capacity building, improving staff skillsets and enhancing overall performance levels.
- Conducted thorough pre-interview research to ensure engaging, informed conversations with guests on a wide range of topics.
- Interviewed local and international celebrities to raise brand profile and build listener engagement.
- Operated studio sound boards, desks and playout software for slick, professional broadcasts.
- Attended promotional events to create station awareness and build listener reach.
- Crafted original scripts for commercial and promotional spots, advertising radio station sponsors.
- Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
- Interviewed show guests and moderated discussions.
Education
GROUP DIPLOMA IN SELLING & SALES MANAGEMENT - Sales
London Chamber of Commerce And Industry (LCCI)
02.2002 - 01.2004
DIPLOMA IN COMMUNICATIONS AND JOURNALISM - undefined
Christian College Of Southern Africa(COSSA)
Diploma in OCCUPATIONAL HEALTH & SAFETY MANAGEMENT -
Action Academy-Australia
02.2014 - 01.2015
ADVANCED FIRST AID - undefined
Pro Training USA
BLS HEALTH PROVIDER INSTRUCTOR -
Pro Training USA
01.2020 - 01.2021
Certification in ISO 9001:2015, 45001:2015, 14001:2015 - undefined
The Global Standards- India
Diploma in International Human Resources Management -
Global Education USA
Mastering Health & Safety Management - undefined
Cambrdge International
Level 7 Advanced Accredited Diploma of Life Coach
High Skills Training-USA
04-2025
Skills
Lesson planning
undefinedCareer Description
Professional Training Development (15 years of Experience)
Other Relevant Skills
Computer Literacy
Video/Short Film Production& Editing
Advanced Graphic Designing
Capacity Building
Workshop Facilitation
Radio Production/Presentation
Script writing
Consultant Freelance Trainer
- MOZSHAQ, Tete
- MOZ-RIGGING
- PROX (ICVL)
Certification
Certified Lead Auditor
Timeline
National Training Officer - Mozambique
BURN MANUFACTURING
07.2023 - Current
Training and Development Coordinator
ProX- ICVL Training Center
01.2022 - 09.2022
Certified Lead Auditor
05-2021
BLS HEALTH PROVIDER INSTRUCTOR -
Pro Training USA
01.2020 - 01.2021
Training Manager
Centro Medico e de Treinamento em Saúde e Segurança (CMTSS)
01.2017 - 01.2021
Diploma in OCCUPATIONAL HEALTH & SAFETY MANAGEMENT -
Action Academy-Australia
02.2014 - 01.2015
Internal Sales Trader
BSI Steel
01.2013 - 01.2017
GROUP DIPLOMA IN SELLING & SALES MANAGEMENT - Sales
London Chamber of Commerce And Industry (LCCI)
02.2002 - 01.2004
National Coordinator & Radio Boadcaster
Trans World Radio
01.1998 - 01.2006
DIPLOMA IN COMMUNICATIONS AND JOURNALISM - undefined
Christian College Of Southern Africa(COSSA)
ADVANCED FIRST AID - undefined
Pro Training USA
Certification in ISO 9001:2015, 45001:2015, 14001:2015 - undefined
The Global Standards- India
Mastering Health & Safety Management - undefined
Cambrdge International
Diploma in International Human Resources Management -
Global Education USA
Level 7 Advanced Accredited Diploma of Life Coach
High Skills Training-USA
Similar Profiles
ELIBAHATI RAPHAEL MOLLELELIBAHATI RAPHAEL MOLLEL
Tanzania Wood Project Lead (Sales Manager) at Burn Manufacturing LtdTanzania Wood Project Lead (Sales Manager) at Burn Manufacturing Ltd
TIMOTHY MUCHIRITIMOTHY MUCHIRI
SHIFT PRODUCTION OFFICER at BURN Manufacturing USA LLCSHIFT PRODUCTION OFFICER at BURN Manufacturing USA LLC
CAROLYNE MATAYOCAROLYNE MATAYO
Maintenance Planner and Scheduler at Burn Manufacturing CompanyMaintenance Planner and Scheduler at Burn Manufacturing Company
Americo J. NhantumboAmerico J. Nhantumbo
Head of Business and Market Conduct at FNB MoçambiqueHead of Business and Market Conduct at FNB Moçambique
Kamaro ChristianKamaro Christian
Dmitted to the Bar as a Trainee Lawyer at Trainee at the Bar AssociationDmitted to the Bar as a Trainee Lawyer at Trainee at the Bar Association