Cesar Joao Miguel Pico

Trainer/Tutor/Professor/Lecturer in Human Resources Management, General Sociology and Cultural Anthropology for 1st, 2nd and 4th year university students - Public Administration

Human Resources Management (subject taught):

Human Resources Management in the Present Day; The Interaction between People and Organisations; The Different Eras of the Organisation; Strategic Human Resources Planning (Advantages); Recruitment and selection; Job description and analysis (specificity factors of job analysis).

Evaluation and Performance Management; Public Administration Performance Management System - SIGEDAP; Career Management (Objectives and benefits of career management in companies).

Remuneration and benefits (salary administration, remuneration, direct, indirect, nominal and real salaries).

Training and People Development (Training, Transmission of information, Development of skills, Development or modification of attitudes, Development of concepts).

The Communication Process in Human Resources and labour relations

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Supported student physical, mental, and social development using classroom games and activities.
• Graded and evaluated student assignments, papers, and course work.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

Supervising the procedural legality of large, small and medium-sized companies in carrying out their economic activities in order to improve their operation in accordance with the law.

Carrying out research and economic intelligence on all companiesengaged in commercial, hotel, industrial and service activities in order to combat commercial offences.

Inspecting economic, tourist, industrial and service activities, ensuring that trade is healthy and sustainable for society.

Planning and programming each year's activities.

Making the Economic and Social Plan of the National Inspectorate of Economic Activities

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
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Teacher, tutor, lecturer and assessor - using online platforms, 3rd year undergraduate students of Business Administration and Management, Human Resources Management in the subject of Assessment and Control of Occupational Risks (labour aspects).

Professional Risk Assessment and Controls related to training taught/taught

Concepts and terminology relating to regulatory and labour aspects(Hazard, Risk/occupational risk, Accident, Occupational disease, Prevention and risk assessment processes) in companies.

Workplace risk assessment methodologies (Why risk assessment, Assessment Design; and What risk assessment involves).

Tutoring in Problem-Based Learning (PBL), Lecturer and debater to 1st, 2nd and 3rd year university students of the Tourism and Hospitality Management course.

Economics and Management: Subject taught/taught

Definition of a company from the point of view of the entrepreneur, the worker, the consumer and the state.

Systemic vision of the company in decision-making, research, management of labour conflicts, division of labour, obtaining income and production of goods.

Companies and their relations with the outside world (Financial Market, Technical Market, Raw Materials and Subsidiaries Market, Production Goods Market, Goods and Services Market and Labour Market).

The company's economic and/or social objectives (continuity of the company, rate of profitability and growth in sales and profits; basic administrative functions; legislation essential to the development of commercial activity; business planning (business functions, administrative services, objectives and aims of planning, building the business structure, hierarchization and departmentalization, management tasks and human resources management).

• Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
• Created and designed quizzes, tests and projects to assess student knowledge.
• Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
• Developed and implemented innovative teaching strategies to engage students in lectures and coursework.

• Plan and programme short, medium and long-term training courses on regulatory, licensing and management for employees of the Provincial Directorate of Tourism, the districts and the tourism sector in hotels, restaurants and other areas.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Analyzed problems and worked with teams to develop solutions.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Tourism project manager, planning and budgeting for the Provincial Directorate's activities, project analysis, licensing, inspection and issuing of regulatory permits for large, small and medium-sized companies in the tourism industry - target group Tour operators and workers in the tourism industry.

Regulatory analysis of tourism projects for the licensing of the activity and the granting of permits for their operation.

Experience in project management:

PROJECT ARCO NORTE - USAID, a project of the American Government in partnership with the Government of Mozambique with the aim of developing tourism in the northern part of the country - Cabo Delgado, Nampula and Niassa. I took part in the management of the Arco Norte Project - USAID as Head of Department for Tourism Activities - Cabo Delgado Provincial Tourism Directorate.

PROJECTO DA COOPERACAO ESPANHOLA - AECID (Spanish Agency for International Development Co-operation), whose objective is institutional support from the Government of Mozambique; It has been supporting the Provincial Directorate of Tourism in the Development of Tourism in the Province of Cabo Delgado, such as the restoration of the historical cultural heritage of Ibo, Reservation of space for the Development of Tourism, acquisition of rolling stock and construction of infrastructures, ect.

§ Identification and reservation of space for tourism development and marketing in Cabo Delgado Province.

§ Increasing the database of areas with tourism potential to attract investment.

§ Production of materials and pamphlets on the province's tourism potential.

§ Conduct dissemination on tourism potential and regulatory aspects.

• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.

Evaluation and analysis of the syllabus for each course, specifically on Law.

Attendance control for administrative staff and teachers.

Revision of teaching regulations.

Planning monthly, quarterly, half-yearly and annual exams.

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Worked closely with organizational leadership and board of directors to guide operational strategy.