ZOHO
BRIGHT NHAMO
Telecommunications Technician | Network Technician | IT Support Specialist
Tete,Tete
Summary
I am a young man with 3+ years of experience in the ICT and telecommunications field. I have worked with different ICT companies ranging from fibre optic, Ethernet and VSATs. I have also acquired skills in configuring telecommunication devices which include routers and switches. Furthermore, I have skills in project planning, implementation and report writing. I have strong analytical skills, innovative thinking and have the ability to pay attention to detail. I am flexible, able to multitask, work productively under pressure and I am motivated to carry out the proposed work successfully. Innovative Technician committed to designing and building robust data communication networks. Excels in local area networks, wide area networks and intranets. Researches and understands company's business plan and supports goal attainment.
Overview
4
4
years of professional experience
10
10
Certifications
Work History
Network Field Engineer (Remote)
Gaichu Managed Services
10.2023 - Current
- Increased customer satisfaction by providing timely on-site support for critical network issues.
- Cultivated a positive work environment by fostering open communication channels and encouraging the sharing of ideas and knowledge among team members.
- Expedited issue resolution through effective communication with stakeholders during high-pressure situations involving critical system outages or failures.
- Mitigated risk by conducting regular audits of network systems to identify potential vulnerabilities or areas requiring improvement.
- Optimized network efficiency by performing thorough assessments and recommending appropriate upgrades or modifications.
- Supported business growth objectives by designing scalable networking solutions that could accommodate future expansion needs.
- Streamlined network operations with proactive monitoring and maintenance of systems.
- Promoted a culture of continuous improvement within the team by regularly reviewing processes and suggesting enhancements where necessary.
Network Technician
Zodsat Technology Zimbabwe
02.2022 - 01.2024
- Area surveying, clearing and trenching, Technical Support, Vsat Installation, Underground fiber repair, Overhead fiber installation, Fiber termination, Microwave link installation, Remote assistance via team viewer and Anydesk, Network Upgrades, Wan Network Installation, Network Design and Implementations, Network Troubleshooting, Active directory, Installation of Ms 365, Ticketing Systems, Service and Products sales
Telecommunications Technician Intern
Telone Zimbabwe
01.2020 - 01.2022
- Copper Network /Adsl installation and maintenance, Copper network faults and troubleshooting, Telephone installation and Maintenance, Setting up WAN and LANs for the company branches, Network cabling and LAN extensions, Router and switch configurations (CISCO and Ubiquity), Wireless router configurations, Cabinet and rack mounting, Network monitoring using the Network Management System, PBX and telephony system management and configuration, Company website development, Fibre Splicing and Maintenance, FTTH configuration and Maintenance, Decommissioning old networks
Education
GED -
Telone Centre For Learning
TCFL 04.2001 -
Diploma in Computer Networking - undefined
Alison Academy
6 Ordinary Level Subjects passed (4 ‘A’s) - undefined
Skills
VoIP Systems
Wireless Networking
Network Troubleshooting
Customer Support
Wide-area Networks
Technical training
Firewall Management
Hardware upgrades
Computer Security
Network configuration
Preventive Maintenance
Helpdesk administration
Hardware Inventory Management
User Training
Regulatory Policy Enforcement
Installing equipment
Educating customers
Equipment safety
Configuring equipment
Troubleshooting and repair
Troubleshooting systems
Multitasking
Written Communication
Quality Assurance
Microsoft Office
TCP/IP Suite
Vlan
Adsl
Copper Network
Fibre Optics
Vsat installation and maintenance
Sex
Male
Marital Status
Single
Religion
Christian
National Id Number
63-3151233L26
Phone Number
+258852528491 / +263774872559
Email Address
nhamobright@gmail.com
Other Educational Qualifications
- Optic Fibre Splicing and Maintenance Certificate
- Rigging and Slinging Certificate
- Safe Working at Heights Certificate
- Cyber Security ISC2
- Computer Networks
- CCNA Introduction to Networks Certificate (NETACAD)
- CCNA Switching, Routing and Wireless Essentials Certificate (NETACAD)
- CCNA Enterprise Networks Certificate (NETACAD)
Skills And Experience
- Skilled in underground fibre installation and repair
- Experience in overhead fibre installation and repair
- Skilled in WAN and LAN setup and expansions
- Experience in CISCO and Unifi switch and router configurations
- Proficient with network cabling and telephony systems
- Experience in microwave link installation
- Experience in CCTV installation
- Experience in Eutelsat’s Vsat Installation and Maintenance
- Experience in Yahclick Vsat Installation and Maintenance
- Experience in Technical Support
- Experience in Customer service
- Experience in Copper Cable / adsl installation and maintenance
- Experience in Zoho and CRM
- Experience in OTRS ticketing systems
- Administration and troubleshooting
- Excellent problem solving skills and attention to details
- Effective communication and interpersonal skills, with ability to work well in a team environment
- Strong knowledge of networking protocols and technologies, such as TCP/IP, and Vlan
- Familiarity with network security best practices
Other Qualifications
A clean class 2 driver’s licence
Age
27
References
- Ms. M Moyo, Technical Training Manager, +263712884283, mimmy.moyo@telone.co.zw
- Bikram BHUJEL, Regional Technical Supervisor, +9779808858385, B.bhujel@cimmyt.cgiar
- Trish Gutsa, Network Technician, +61424810350, Trish@zodsat.com
- Brian Moyo, Technical Director, +26377636088, Brian@zodsat.com
Certification
CCNA - Cisco Certified Network Associate NetaCad
Watching Cyber Security Movies
A transformative approach to cybersecurity awareness—applying concepts from Hollywood feature films—could educate and also entertain, leaving a lasting impact on employees who are often the first line of defense.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
CRM
OTRS
AUTOCARD
Terraform
Putty
Timeline
Network Field Engineer (Remote)
Gaichu Managed Services
10.2023 - Current
Network Technician
Zodsat Technology Zimbabwe
02.2022 - 01.2024
Telecommunications Technician Intern
Telone Zimbabwe
01.2020 - 01.2022
GED -
Telone Centre For Learning
04.2001 -
Diploma in Computer Networking - undefined
Alison Academy