Arenia Jéssica Massingue
Maputo,Mozambique
Summary
Professional dedicated to monitoring and evaluation, with expertise in multilevel marketing and solid skills in secretarial and file management. Highly Organized,,meticulous, able to lead teams and ensure the success of initiatives.
Overview
11
11
years of professional experience
Work History
Monitoring and Evaluation Focal Point
Center For Collaboration In Health (Centro De Colaboração Em Saúde)
01.2020 - Current
- Provide support to Nlhamankulu District Team preparing monthly and quarterly reports on HIV and TB cases using data on DHIS2 (SIS-MA) highlighting low and best performers…
- Ensuring data submitted on SIS-MA was compliant with the Ministry of Health standards and follow up with health facilities focal points with data quality issues
- Monitoring ARV drugs dispensing process using IDART in Nlhamankulu district and provide on the job training to health workers struggling to use the tool resulting in XXXX health professionals being trained since 2021
- Conduct monthly and quarterly meetings to review performance and elaborate a plan of action on issues identified from reports submitted and insights from field work
- Build an active search system toTB and HIV defaulter patients to ensure that they continue with the treatment as agreed on the schedule leading to the recovery of XXXX patients
- Triangulates TARV patient data through the information from the Master Chart, database, and pharmacy database( IDART) for data quality assessment
- Enhanced data accuracy by meticulously collecting and recording information during field visits.
- Streamlined reporting processes for improved decision-making by developing clear monitoring and evaluation frameworks.
Administrative Assistant
Sanlam Life Insurance Company
01.2019 - 01.2020
- Sending and receiving documents; Provides administrative support to ensure efficient office operations; Organizing and updating registration and archives; Leading communication with key customers and suppliers to ensure meetings and appropriate documentation would take place; Maintains physical and digital filing systems Coordinates logistics for meetings,including room setup and catering; Inputs and updates informations in data bases and spreadsheets; Uses word processing and presentation software to create and edit documents; Reasearches as requested and compiles and summarizes information for reports or presentations; Works with sensitive information with discretion to mantein confidentiality and security and ensure compliance with privacy policies and regulations; Ensures that deadlines are met and adapts to changing priorities; Presents a positive and professional image for the organization;
Coach and team leader in Multilevel marketing and direct sales
Worldventures
- 01.2019
- Recruitment and training of new members for the sales team
- Develop and implement sales strategies to expand customer network Conducting presentatios and meeting to promote products and business opportunities Ongoing provision of support and guidance for team members Tracking and analyzing performance metrics metrics such as sales and network growth Build relationships with customers and team members to ensure satisfacton and retentios
Customer Care Line Agent
Mcel
01.2014 - 01.2017
- Customer service, attend tto and resolve customer issues, complaints, and requests by phone and e-mail; Provide accurate information about products, services, and company complaints and policies Record relevant details of interaction with customers through the manegement and customer relationship system Escalate complex issues to relevant departments for resolution Ensure a high standard of customer services and customer satisfaction across all asoects Mantain up-to-date knowlegde of the products and services offered by the company follow procedure and scripts provide by the company to ensure consistency in customers service
Project Management Enumerator
CEDART
06.2014 - 10.2014
- Manage interviews
- Planned efficient visitation routes by studying maps of assigned areas, reaching more than 80 enterviwed
Sales and Marketing Promotor
Coca-Cola
02.2013 - 12.2013
- Promoting products,serves customers by selling products and meeting customer needs; Services existing accounts,obtains orders,and establishes new accounts by planning organizing daily work schedule to call on existing or potential sales outlets and other trade factors; Provides historical records by maintaining records on area and costumer sales; Contribute to team effort by accomplishing related results as needed as a team leader.
Education
Degree in Business Administration And Management -
Technical University of Mozambique, Maputo
Maputo, MPM12.2023
Skills
High knowledge of Excel,Power Point and Word
- Ability to define performance indicators
- Ability to develop monitoring and evaluatios plans and to identify areas for improvments and propose solutions to optimize the performance of activities
- Experience in data colletions,analysis and interpretation
- Ability to prepare progress and evaluation reports
- Strong knowledge in schedule management, travel arrangements, report preparatios and communication with clients and stakeholders
- High level of organization and extremely attentive to details
- Strong negotiation and conflits management skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Problem-Solving
- Deep understanding in multi-level marketing principles and strategies
- Abillity to recruit,train and motivate a multi-level sales team
- Ability in market analysis and identification of business opportunities
- Positive and excellent interpersonal communication skills
- Multitasking Abilities
Languages
Portuguese
English
Personal Information
- Date of Birth: 10/01/93
- Nationality: Mozambican
Training
- Secretarial and Office Administration Course, CFI, 2013
- Marketing and Sales Course, Centro de Formação Industrial, 2013
- Banking Training, Mozambique Banking Training Institute, 2012
- English Course, Centro de Formação Industrial, 2011
- Computer User Course, Tecnicol, 2010
Listening to podcasts,reading,writing,meditating,playing sports,travelling
I like to listen to podcasts about financial education, personal development and other subjects.I like to read books about human development in particular, but I also read about other subjects and am part of a book club.
In my free time i write about my random thoughs and topics.I also enjoy traveling, meeting new people and cultures. whenever i can,i meditate and play sport.
Timeline
Monitoring and Evaluation Focal Point
Center For Collaboration In Health (Centro De Colaboração Em Saúde)
01.2020 - Current
Administrative Assistant
Sanlam Life Insurance Company
01.2019 - 01.2020
Project Management Enumerator
CEDART
06.2014 - 10.2014
Customer Care Line Agent
Mcel
01.2014 - 01.2017
Sales and Marketing Promotor
Coca-Cola
02.2013 - 12.2013
Coach and team leader in Multilevel marketing and direct sales
Worldventures
- 01.2019
Degree in Business Administration And Management -
Technical University of Mozambique, Maputo
Similar Profiles
Décio Cordeiro De CamposDécio Cordeiro De Campos
Médico Da Estratégia De Saúde Da Família at Centro De Saúde III - Magda,SPMédico Da Estratégia De Saúde Da Família at Centro De Saúde III - Magda,SP
VERÔNICA DA COSTA AZEVEDOVERÔNICA DA COSTA AZEVEDO
Farmaceûtica Oncologista Responsável at Centro Especializado Em OncologiaFarmaceûtica Oncologista Responsável at Centro Especializado Em Oncologia
Matias RuggieriMatias Ruggieri
Postdoctoral Researcher at Centro De Investigación Del Cáncer - Cancer Research Center (CIC)Postdoctoral Researcher at Centro De Investigación Del Cáncer - Cancer Research Center (CIC)