Summary
Overview
Work History
Education
Skills
References
ADDITIONAL TRAININGS
Timeline
BusinessDevelopmentManager

Anabela Jeremias Sitoe

Internal Controls and Support Supervisor
Tete

Summary

Highly qualified professional with over 15 years of experience in operations management, budget management, internal control and compliance, auditing, and procurement and asset management. Proven track record of collaborating with private sector organizations and international NGOs, including successful engagement with donor-funded projects such as USAID, AGRA, and IFAD. Demonstrated leadership in managing teams of over 30 professionals while implementing efficient administrative processes that enhance organizational effectiveness. Recognized for integrity, honesty, and confidentiality, along with a strong ability to manage multiple priorities and a commitment to achieving team goals in dynamic environments.

Overview

29
29
years of professional experience
2
2
Languages

Work History

Internal Support and Control Supervisor

Vulcan Mozambique
01.2023 - Current
  • As the supervisor of support and internal controls, I manage a team of 31 and oversee the entire administration and support operation of the mine's production area. My team caters to approximately 2,000 workers, divided among various managerial and supervisory across different shifts. All administrative support, contract management, and cost-related tasks fall under this supervision. As part of my supervision, I engage in problem-solving, implementing process improvements, and coordinating efforts among different departments or teams within the mine. My role plays a critical part in ensuring the efficient and safe operation of the operational area.
  • Ensure the implementation of appropriate Internal Controls
  • Ensure prompt response in supporting the General Mine Management teams
  • Ensure the achievement of Initiative-taking HSE (Health, Safety, and Environmental) indicators and maintain a favourable organizational climate and motivated team
  • Effectively manage people and assets
  • Optimize all administrative processes to improve service quality to the General Operations Management
  • Collaborate with HR to map, design, and execute a development and training plan, performance evaluation, recruitment, and selection
  • Optimize contract management and budget execution for the General Management
  • Advise managers in seeking appropriate controls in their processes through suggestions, recommendations, and support
  • Follow up on audits and support managers on the action plans established for each risk identified in the processes
  • Map risks and controls associated with the processes
  • Contribute to the General Management's budget compliance by controlling and justifying cost and investment distortions through report preparation.
  • Procurement, Supply and Contract Management:
  • Management of procurement process, from preparation of technical specifications, Participation in technical evaluation
  • Ensure contract performance and correct execution
  • Control and support daily contract management and SLA compliance
  • Monthly measurements
  • Control payment progress to contractors
  • Control monthly production achievement
  • Purchase operational materials and office needs
  • Monitor the status of purchase requests and request flow compliance
  • Negotiate with suppliers and service providers to obtain better terms and more competitive prices
  • Cost Control:
  • Monthly control and management of mine operation costs
  • Participate in annual budgeting
  • Weekly, monthly, and quarterly cost projections
  • Guarantee and ensure the implementation of cost reduction actions
  • Take corrective actions to reduce unnecessary or excessive expenses and implement policies to prevent unauthorized spending
  • Health and Safety Support:
  • Control of safety action plans and registration indicators
  • Ensure the achievement of initiative taking HSE indicator goals
  • Management of PPE requests and daily distribution
  • Ensure compliance with all Health and Safety, Environmental, and Labor Relations requirements (OSHA exams, Inductions, Critical Risk Standards)
  • Human Resource and Administration
  • Support with health insurance benefits.
  • Attendance management.
  • Performance evaluation.
  • Monitor the status of Online training of the General Management area and ensure 100% adherence.
  • Monitor operator equalization per Shift.
  • Keep the database of employees (Head Count) updated and ensure the information is accurate.
  • IT support for mine operations and contractors.
  • Travel and events management.
  • Control and execution of small works of building maintenance.
  • Collaborated with other departments for cross-functional project management, ensuring timely completion of tasks.
  • Ensured regulatory compliance by keeping abreast of relevant laws, regulations, codes, standards applicable to the industry, and monitoring adherence to these requirements.
  • Fostered a positive work culture through team-building activities and open communication channels among employees.
  • Contributed to continuous improvement initiatives by staying up-to-date on industry trends, technologies, and best practices in control supervision strategies.
  • Evaluated employee performance regularly, identifying areas for improvement and implementing necessary changes.
  • Coordinated with production team to support productivity targets and deadline management.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Assisted with budgeting and accounting of production-related tasks.
  • Liaised with production manager, suppliers and vendors to support production needs.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Oversaw inventory management, maintaining accurate records of stock levels and placing orders as needed.
  • Supervised installation projects, coordinating with vendors and contractors to ensure successful implementation of new systems or upgrades.

Operational Analyst

Vale Mozambique
01.2019 - 01.2021
  • Company Overview: Moatize Coal Mine, located in Moatize, Tete province employing about 9,000 workers, including both own and contracted.
  • Managing and optimizing mine operations support, ensuring their efficiency, safety, and compliance with regulations.
  • Service/Material contracts monthly Measurement
  • Support in the annual planning of contracting services
  • Execute budgeting for contract demands
  • Ensure and apply fines/notifications in case of non-compliance with contract clauses
  • Support managers in the technical evaluation of new contractors
  • Lead the stages of the contracting process
  • Manage the mobilization stages of personnel
  • Participate in technical visits
  • Attend meetings with contractors alongside managers
  • Oversee contract demobilization and issue closure terms
  • Ensure health, safety, and environmental evaluation of contractors
  • Report compliance status of each contract
  • Maintain an updated database of area contracts
  • Measure the Supplier Performance Index (SPI) with the manager of each contract
  • Operate SAP system to view contract status
  • Ensure update of contractor insurances
  • Request installation and uninstallation of systems for contractors
  • Prepare appointments for Contract Managers, Contract Inspectors, and Representatives
  • Request training for Contract Managers and Inspectors
  • Request training and issuance of badges for contractors
  • Ensure compliance with internal contract management standards
  • Support the mobilization and demobilization process of contracts
  • Act proactively in identifying improvement opportunities in various processes and their respective controls
  • Monitor and analyse budget executions of area contracts
  • Analysis of Audit and Compliance reports and the implementation of the follow-up action plan.

Procurement and Logistics Officer

Health Alliance International
01.2015 - 01.2018
  • Company Overview: An international organization operating in the health sector in three distinct provinces, Maputo, Sofala, and Manica. Financed by USAID and DORIS DUKE INTERNATIONAL, GAVI.
  • Responsible for the Procurements and Logistics Management of all Health Alliance Mozambique offices
  • Create and maintain a supplier database
  • Process all requests for acquisition of goods and services, following both donor and organizational procurement policies
  • Ensure proper record-keeping of goods in and out
  • Support in the preparation of meetings, seminars, lectures, events, including making accommodation and ticket reservations
  • Take care of routine office repairs
  • Inventory
  • Conduct and consolidate the overall inventory of HAI assets in all offices
  • Manage stock and inventory.
  • Dispose of obsolete goods and equipment according to HAI and donor policies
  • Maintain control of inventory of equipment donated to partners.
  • Transport
  • Ensure periodic maintenance of vehicles
  • Ensure rational use of both vehicles and fuel
  • Analysis of fuel consumption
  • Control of vehicle logbooks
  • Enhanced procurement efficiency by streamlining purchasing processes and implementing cost-saving measures.
  • Managed inventory levels to ensure optimal stock availability while minimizing holding costs.
  • Negotiated contracts with suppliers, achieving significant cost savings and favorable payment terms.
  • Conducted market research to stay abreast of industry trends, informing strategic sourcing decisions.
  • Ensured compliance with applicable laws and regulations governing procurement activities, reducing organizational risk exposure.

Logistics and Procurement Officer

SNV - Dutch Development Organization
01.2014 - 01.2015
  • Responsible for the coordination and procurement for all SNV office
  • Organizing travel, accommodation, and air tickets
  • Organizing events, conferences, and seminars at the national level
  • Asset control for all offices and systematic reconciliation
  • Basic support in setting up Outlook and other internal electronic tool
  • Negotiation with potential suppliers and fixed suppliers of goods and services
  • Procurement of goods and services through Decree 15/2010 of May 24th, for acquisitions in partnership with state projects financed by IFAD.
  • Developed and strengthened supplier relationships.
  • Evaluated vendor performance regularly to maintain reliable supply chain operations and address issues promptly.
  • Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
  • Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
  • Ensured compliance with organizational policies, legal requirements, and industry standards in all procurement activities.
  • Reduced costs with meticulous supplier negotiation and strict adherence to budget constraints.
  • Evaluated internal needs and developed plans for maintaining optimal supply levels.

Office Administrator

SNV - Dutch Development Organization
01.2007 - 01.2014
  • Direct support in the finance area, while also supporting the offices of Chimoio, Tete "Projects funded by AGRA" and Master Card Foundation "MCF", Sofala "Caia" Project funded by BAGC.
  • Classification and reconciliation of all financial transactions, budget control, monthly reports
  • Payment of goods and services
  • Monthly bank reconciliations
  • Administration of petty cash
  • Administration all bank accounts, including one international "main account".
  • Human Resources
  • Manage vacation plans and attendance control
  • Supervise the administrative team (drivers, gardeners, cleaners)
  • Monitor organization fleet, ensuring preventive and corrective maintenance, and maintain records, monitor fuel consumption.
  • Provide support in obtaining work visas, work permits, and equivalence certificates
  • Ensure compliance of local laws and specific requirements for Visas processing
  • Management of Benefits and Legal Obligations for national and expatriates
  • Monitor consultants’ timesheets for payment purposes.
  • Administration and Logistics
  • Organize both national and international trips for all SNV Mozambique offices and accommodation arrangements;
  • Organization of events such as conferences and seminars, national meetings of the institution.
  • Purchase of goods and services;
  • Management of security companies and IT contracts;
  • Ensure maintenance of expatriates' houses and rental contract management;
  • Keep the consultant and supplier databases up to date;
  • Archive management.
  • Assets
  • Update inventory in the system;
  • Systematic reconciliation of inventory in all offices;
  • Responsible for controlling assets and updating nationally.
  • Communication
  • Serve as a focal point for the communications area;
  • Responsible for maintaining the SNV Mozambique website by periodically updating information;
  • Updated information on the SNV Mozambique Intranet;
  • Coordinate the design of leaflets, brochures, rollups, among others.
  • Supervisionar os Jardineiros, copeiros, e segurança no escritório Sede;
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Reconciled account files and produced monthly reports.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
  • Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
  • Maintained confidentiality of sensitive information, adhering to strict data protection policies.

Training Officer

Amoproc - Mozambican Association for the Promotion of Citizenship
01.2005 - 01.2007
  • Training officer in the areas of Advocacy, Gender for various nuclei formed at the national level.
  • Provide basic training in financial management to OCB's.
  • Supported career advancement for employees through personalized coaching and mentoring sessions.
  • Implemented post-training surveys and evaluations in order to measure the efficacy of delivered courses.

Junior Auditor

Grant Thornton Mozambique
01.2003 - 01.2005
  • Experience with auditing private sector, state-owned, and NGO companies. Responsible for over fifteen clients.
  • Enhanced financial accuracy by conducting thorough audits and identifying discrepancies.
  • Collaborated with clients to resolve identified issues, providing guidance on corrective actions needed to maintain financial integrity.
  • Generated detailed reports outlining findings and recommendations for management review, facilitating informed decisionmaking.

Administrative Assistant

Danmo-TTC
01.1999 - 01.2001

Administrative Assistant

Laboratório de Engenharia de Moçambique
01.1997 - 01.1998

Education

MBA Master's degree -

University of Cumbria
05.2026

Diploma - Economics

Pedagogical University
Maputo
01.2011

Skills

Analytical Thinking

References

Federico, Vignati, Mr., +51981566032

ADDITIONAL TRAININGS

  • Course in Management and Administration of Small Businesses
  • Course in Human Resources Management
  • Audit Care Training Course, "Internal Control" - by Grant Thornton
  • Accounting Course "Financial Management"
  • Gender and Organizational Development Course - by IIRR Ethiopia
  • Administration and Finance Course - by SNV
  • Practical Procurement Course - by KPMG and APROCUR
  • English Level 3 Course at the British Council

Timeline

Internal Support and Control Supervisor

Vulcan Mozambique
01.2023 - Current

Operational Analyst

Vale Mozambique
01.2019 - 01.2021

Procurement and Logistics Officer

Health Alliance International
01.2015 - 01.2018

Logistics and Procurement Officer

SNV - Dutch Development Organization
01.2014 - 01.2015

Office Administrator

SNV - Dutch Development Organization
01.2007 - 01.2014

Training Officer

Amoproc - Mozambican Association for the Promotion of Citizenship
01.2005 - 01.2007

Junior Auditor

Grant Thornton Mozambique
01.2003 - 01.2005

Administrative Assistant

Danmo-TTC
01.1999 - 01.2001

Administrative Assistant

Laboratório de Engenharia de Moçambique
01.1997 - 01.1998

MBA Master's degree -

University of Cumbria

Diploma - Economics

Pedagogical University

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Anabela Jeremias SitoeInternal Controls and Support Supervisor