Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Abdulremane O. Varinda

Pemba ,Cabo Delgado

Summary

Personable and dedicated Customer Service Representative with extensive experience in fuel industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

37
37
years of professional experience

Work History

Site Manager

CAV .SA -
Pemba , C
07.2019 - 12.2023
  • Performed routine audits to maintain inventories, supplies and equipment.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Negotiated contracts with suppliers for services such as catering or transportation needs.
  • Mentored new employees on safety protocols, processes and procedures.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored job progress to ensure quality standards were met.
  • Managed daily operations of the site, including staff and contractors.
  • Proposed or approved modifications to project plans.
  • Maintained safe operating compliance and verified that operations met best practice standards.
  • Reviewed project plans regularly to ensure deadlines are met on time.
  • Performed inspections of the facility on a regular basis to ensure security measures were followed.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Inspected and evaluated physical condition of establishment to comply with safety, quality and service requirements.
  • Interpreted blueprints and plans and relayed information to team of workers.
  • Modified plans in response to delays, bad weather or construction site emergencies.

Director of Sales and Marketing

African Petroleum L.da
Maputo , Maputo
03.2008 - 02.2018
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Gained market share in new sales performance through aggressive team training.
  • Developed pricing models for various products and services according to market conditions.
  • Managed relationships with vendors to ensure quality services at competitive rates.
  • Negotiated contracts with customers while protecting company interests.
  • Generated leads through networking, cold calling, email campaigns.
  • Identified new markets and developed strategies to capture them.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Advised executive team on industry best practices related to sales and marketing.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Created sales volume reports to reflect overall business trends and business vertical trends.
  • Analyzed market trends to identify new opportunities for growth.
  • Collaborated with leadership teams on product launches, strategy development.
  • Supported sales team members to drive growth and development.
  • Maintained and verified accurate records of pricing, sales and activity reports submitted by account managers.
  • Directed and coordinated products, services and sales activities.
  • Assessed customer feedback and identified areas of improvement in service delivery.
  • Resolved customer complaints regarding sales and service.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Telecommunications Technician

Emrel - Embratel
Manaus , Amazonia
05.1987 - 12.1992
  • Installed network interface devices and rearranged inside wiring.
  • Performed regular maintenance checks on telecom equipment to ensure proper functioning.
  • Responded quickly to emergency situations involving telecommunications systems malfunctions or outages.
  • Tested connections to verify power supplies and communication link functionality.
  • Climbed poles and ladders to install, maintain or inspect equipment.
  • Installed and repaired distribution racks and cables.
  • Resolved customer complaints regarding telephone service or technical issues.
  • Created detailed documentation of all installed and configured telecommunications systems.
  • Provided remote support to end-users experiencing difficulties with their phone system.
  • Briefed customers on equipment, usage, and product specification.
  • Recommended solutions for resolving customer complaints concerning telephone service or technical issues.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.

Education

Associate of Technology - Telecommunications

EBRATEL
AMAZONIA - MANAUS - BRAZIL
05-1986

High School Diploma -

Manuel Da Maia
Lisbon - Portugal
06-1983

Skills

  • Asset Management
  • Process Improvement
  • Estimating
  • Problem-Solving
  • Project Management
  • Inventory Management
  • Multitasking and Organization
  • Budgeting and Cost Savings
  • Safety Procedures
  • Team Leadership

Languages

Portuguese
First Language
English
Advanced (C1)
C1

References

References available upon request.

Timeline

Site Manager

CAV .SA -
07.2019 - 12.2023

Director of Sales and Marketing

African Petroleum L.da
03.2008 - 02.2018

Telecommunications Technician

Emrel - Embratel
05.1987 - 12.1992

Associate of Technology - Telecommunications

EBRATEL

High School Diploma -

Manuel Da Maia

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Abdulremane O. Varinda